**Experienced Full Stack IT Support Specialist – Remote Data Entry & Network Framework Expert**

Are you a highly motivated and detail-oriented individual with a passion for technology and customer service? Do you enjoy working in a dynamic environment where no two days are the same? If so, we may have the perfect opportunity for you! As an Experienced Full Stack IT Support Specialist, you will play a critical role in providing exceptional support to our clients, ensuring their technical needs are met, and their issues are resolved efficiently. **About Us** At UPS Remote Jobs, we are a leading provider of remote IT support services, dedicated to delivering exceptional customer experiences and innovative solutions. Our team of experts is passionate about staying ahead of the curve, embracing the latest technologies, and pushing the boundaries of what is possible. We are committed to creating a work environment that is inclusive, supportive, and empowering, where our employees can grow and thrive. **Job Summary** We are seeking a highly skilled and experienced Full Stack IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical support to our clients, troubleshooting complex issues, and ensuring seamless resolution of technical problems. This is a full-time remote position, offering a competitive daily rate of $260/day. If you have a strong background in data entry, network framework, and IT support, and enjoy working from home, we encourage you to apply. **Key Responsibilities** As an Experienced Full Stack IT Support Specialist, your key responsibilities will include: * **Data Entry & Verification**: Accurately enter, update, and verify data in our systems, ensuring high levels of data integrity and quality. * **Network Framework & IT Support**: Troubleshoot and resolve complex technical issues related to network frameworks, workstations, servers, and organization systems. * **Password Management & Security**: Maintain passwords, ensure information integrity, and uphold record framework security. * **Client Support**: Provide exceptional customer service, answering client queries, resolving technical issues, and ensuring client satisfaction. * **Technical Support**: Offer specialized help to PC framework clients, resolving technical issues via phone, email, or remote access. * **Equipment & Software Support**: Provide assistance with the use of PC equipment and software, including printing, installation, project frameworks (SPLUS, ETPS2, and E2K, etc.), email, and working frameworks. * **Site Visits & On-Site Support**: Conduct site visits to investigate technical issues, introduce or update equipment and software, and ensure seamless resolution of technical problems. * **Communication & Follow-Up**: Communicate effectively with clients, providing updates on technical issues, and ensuring issues are resolved to their satisfaction. **Essential Qualifications** To be successful in this role, you will need: * **Strong Data Entry Skills**: Proven experience in data entry, with high levels of accuracy and attention to detail. * **IT Support Experience**: A minimum of 2 years of experience in IT support, with a strong understanding of network frameworks, workstations, servers, and organization systems. * **Technical Knowledge**: Strong knowledge of Microsoft Working Frameworks (client/server), Cisco VPN, Citrix, Apparition, Symantec, Distant Work area Applications, Dynamic Catalog, and various Internet browsers. * **Communication Skills**: Excellent communication and interpersonal skills, with the ability to communicate complex technical information to both technical and non-technical clients. * **Problem-Solving Skills**: Strong problem-solving skills, with the ability to troubleshoot complex technical issues and resolve them efficiently. **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * **Experience with Remote Desktop Applications**: Familiarity with remote desktop applications, such as Citrix or Apparition. * **Knowledge of Project Management Tools**: Experience with project management tools, such as SPLUS, ETPS2, or E2K. * **Certifications**: Relevant certifications, such as CompTIA A+ or Cisco CCNA. **Skills & Competencies** To succeed in this role, you will need to possess the following skills and competencies: * **Technical Expertise**: Strong technical knowledge of network frameworks, workstations, servers, and organization systems. * **Communication & Interpersonal Skills**: Excellent communication and interpersonal skills, with the ability to communicate complex technical information to both technical and non-technical clients. * **Problem-Solving & Analytical Skills**: Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues and resolve them efficiently. * **Attention to Detail**: High levels of attention to detail, with the ability to accurately enter, update, and verify data in our systems. * **Time Management & Organization**: Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously. **Career Growth Opportunities & Learning Benefits** At UPS Remote Jobs, we are committed to creating a work environment that is inclusive, supportive, and empowering, where our employees can grow and thrive. As an Experienced Full Stack IT Support Specialist, you will have access to: * **Ongoing Training & Development**: Regular training and development opportunities, to ensure you stay up-to-date with the latest technologies and best practices. * **Career Advancement Opportunities**: Opportunities for career advancement, with a clear path for progression and growth within the company. * **Flexible Working Arrangements**: Flexible working arrangements, including remote work options, to ensure you can balance your work and personal life. **Work Environment & Company Culture** At UPS Remote Jobs, we pride ourselves on creating a work environment that is inclusive, supportive, and empowering. Our company culture is built on the following values: * **Innovation**: We encourage innovation and creativity, with a focus on delivering exceptional customer experiences and innovative solutions. * **Collaboration**: We believe in the power of collaboration, with a focus on building strong relationships with our clients, colleagues, and partners. * **Integrity**: We operate with integrity, with a commitment to transparency, honesty, and fairness in all our interactions. * **Inclusion**: We are committed to creating a work environment that is inclusive, supportive, and empowering, where everyone can grow and thrive. **Compensation, Perks, & Benefits** As an Experienced Full Stack IT Support Specialist, you will receive a competitive daily rate of $260/day, plus: * **Flexible Working Arrangements**: Flexible working arrangements, including remote work options, to ensure you can balance your work and personal life. * **Ongoing Training & Development**: Regular training and development opportunities, to ensure you stay up-to-date with the latest technologies and best practices. * **Career Advancement Opportunities**: Opportunities for career advancement, with a clear path for progression and growth within the company. * **Comprehensive Benefits Package**: A comprehensive benefits package, including health insurance, retirement savings, and paid time off. **Conclusion** If you are a highly motivated and detail-oriented individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity. As an Experienced Full Stack IT Support Specialist, you will play a critical role in providing exceptional support to our clients, ensuring their technical needs are met, and their issues are resolved efficiently. Don't miss this opportunity to join our dynamic team and enjoy the flexibility of working from home. Apply now! Apply for this job