**Experienced Full Stack Data Entry Associate – Customer Success – Entry Level**

Join blithequark's dynamic team as a Full Stack Data Entry Associate in our Customer Success department. As a key member of our remote team, you will play a vital role in delivering exceptional customer service, driving positive change within the organization, and contributing to the growth and success of blithequark. **About blithequark** blithequark is a forward-thinking organization that values innovation, collaboration, and customer satisfaction. Our mission is to provide cutting-edge solutions and services that exceed our customers' expectations. With a strong commitment to diversity, equity, and inclusion, we strive to create a work environment that is inclusive, supportive, and empowering for all employees. **Job Summary** We are seeking an ambitious and customer-focused individual to join our team as a Full Stack Data Entry Associate. As a key member of our Customer Success department, you will be responsible for delivering exceptional customer service, troubleshooting customer concerns, and verifying data and information using a verification process. This is a full-time, remote position that offers a comprehensive and highly competitive benefits package, including uncapped earning incentives, paid time off, and a range of health and wellness benefits. **Responsibilities** As a Full Stack Data Entry Associate, your typical day will involve: * Receiving challenging calls transferred from Tier 1 agents and assisting and troubleshooting customer concerns * Verifying data and information using a verification process to ensure accuracy and completeness * Addressing customer questions while displaying exceptional customer service skills and resolving issues in a timely and professional manner * Documenting both customer concerns and solutions to ensure that all customer interactions are properly recorded and tracked * Meeting or exceeding all managed metrics to ensure high levels of customer satisfaction and service quality * Keeping your community safe and making a difference by contributing to the growth and success of blithequark **Requirements** To be successful in this role, you will need: * One year of Call Center, Sales, or leadership experience, with a strong focus on customer service and problem-solving * Strong computer skills, with dual monitor experience preferred * Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues * Problem-solving skills, with the ability to analyze complex issues and develop effective solutions * Ability to handle high call volumes, at times while adhering to scheduled breaks and lunches in accordance with business needs * Ability to work from home with internet in a quiet area, with a computer connected to the internet via an Ethernet cable or Wi-Fi * Strong attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously **Preferred Qualifications** * Experience working in a remote or virtual environment * Familiarity with customer relationship management (CRM) software and other data entry tools * Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions * Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines **What We Offer** As a Full Stack Data Entry Associate at blithequark, you will enjoy a range of benefits and perks, including: * Uncapped earning incentives, with the opportunity to earn up to $26.00+ per hour * Permanent work-from-home position, with all computer equipment provided * Comprehensive and highly competitive benefits package, including dental insurance, health insurance, vision insurance, 401K, paid time off, and paid emergency time off * Opportunity to work with a dynamic and forward-thinking organization that values innovation, collaboration, and customer satisfaction * Collaborative and inclusive work environment, with a strong focus on diversity, equity, and inclusion * Professional development opportunities, with the chance to learn and grow with blithequark **Equal Opportunity Employer** blithequark is an equal opportunity employer, committed to creating a work environment that is inclusive, supportive, and empowering for all employees. We welcome applications from diverse candidates, including those with disabilities, and are committed to providing reasonable accommodations to ensure equal access to employment opportunities. **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service and driving positive change within an organization, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any relevant certifications or references. **Note** This job posting has been enriched by Jobgether.com and has a 75% flex score. Apply for this job