**Experienced Full Stack Customer Service Call Center Representative - Sales (Work From Home) at arenaflex**

Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you thrive in a fast-paced, dynamic environment where no two interactions are the same? If so, we invite you to join arenaflex as a Full Stack Customer Service Call Center Representative - Sales, working from the comfort of your own home. **About arenaflex** arenaflex is a global leader in communications and technology, dedicated to empowering individuals and businesses to connect, innovate, and thrive. With a rich history of innovation and a commitment to excellence, we're shaping the future of communication and technology. As a member of our team, you'll be part of a vibrant community that values collaboration, creativity, and customer-centricity. **Your Impact** As a Premier Service Consultant specializing in customer acquisition and service, you'll be at the forefront of delivering personalized solutions to prospective and existing customers. Your goal will be to provide effective and timely resolutions, drive satisfaction and loyalty, and meet monthly sales goals. You'll handle new service requests, address existing customer needs, and deliver personalized recommendations for our latest products and services. **Your Day-to-Day** * Identify upsell opportunities and make recommendations to right-fit customers with the latest technology, services, and offers. * Work in a fast-paced, inbound contact environment handling a high volume of calls, chats, emails, or other types of customer interactions. * Use multiple tools and systems to resolve various service, billing, and payment inquiries, as well as maintain customer records. * Simplify the explanation of customer bills, rate plans, and features of arenaflex's products and services. * Troubleshoot and resolve customer-impacting issues that span multiple networks, such as Internet, voice, and data services. * Work a set schedule, including breaks, lunches, and scheduled open time, to ensure availability to answer customer calls and provide exceptional service. **What You Can Look Forward To** * Paid training and additional resources to support your success in your new role as an arenaflex Premier Service Consultant. * Competitive hourly rate starting at $16.40 (and up) + up to $3,000 in commissions monthly if all sales goals are met. * Comprehensive benefits package, including medical, dental, vision, 401(k), tuition reimbursement, paid time off, holidays, and more. * Opportunities for career growth and development, with training on the latest technology, devices, and products. * A dynamic and supportive work environment that values collaboration, creativity, and customer-centricity. **Requirements** * Call center or customer service experience. * Flexibility to work any schedule during hours of operation, with specific job assignments requiring day, evening, weekend, or holiday hours. * Occasional overtime may be required. * Verified internet service (secure, reliable, and dedicated high-speed) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). * Compliance with arenaflex's WFH standards, including technical, security, physical, and noise level requirements. **What We're Looking For** * A customer-centric approach, with a passion for delivering exceptional experiences. * Strong communication and problem-solving skills, with the ability to work in a fast-paced environment. * Flexibility and adaptability, with a willingness to learn and grow. * A commitment to excellence, with a focus on meeting sales goals and driving customer satisfaction. **Career Possibilities** * Round out your experience with training on the latest technology, devices, and products. * Develop your skills in sales, customer service, and technical support. * Explore opportunities for career growth and advancement within arenaflex. **Join Our Team** If you're ready to take the lead as the voice of arenaflex, we'd love to hear from you! Apply today and become part of a vibrant community that values collaboration, creativity, and customer-centricity. **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to providing a diverse and inclusive work environment. We welcome applications from qualified individuals of all backgrounds and perspectives. **Apply Now** Apply Job! Apply for this job