**Experienced Full Stack Customer Practice Manager – Media & Entertainment Domain, US – Telco, Media, Entertainment, Games, and Sports – ProServe at blithequark**

Are you a seasoned professional with a passion for driving business outcomes and delivering transformative customer experiences in the Media & Entertainment domain? Do you have a proven track record of leading large-scale enterprise IT transformation programs and establishing executive relationships across business and technology groups? If so, we invite you to join our dynamic team at blithequark as an Experienced Full Stack Customer Practice Manager – Media & Entertainment Domain, US – Telco, Media, Entertainment, Games, and Sports – ProServe. **About blithequark** blithequark is a leading provider of cloud-based solutions and services, empowering businesses to innovate and thrive in the digital age. Our ProServe team is dedicated to delivering exceptional customer experiences and driving business outcomes through transformative customer programs. As a Customer Practice Manager, you will play a critical role in leading and supporting our customers in the Media & Entertainment domain, developing long-term ProServe strategies, and executing against those strategies to drive business growth and revenue. **Key Responsibilities** As an Experienced Full Stack Customer Practice Manager, you will be responsible for: * **Leading Business Outcomes**: Articulate accelerated customer outcomes through cloud transformation and drive business growth through strategic customer programs. * **Execution of Long-Term Strategic Customer Transformation Roadmaps**: Develop and execute comprehensive customer transformation roadmaps that align with AWS account team objectives and drive near-term ProServe and Platform bookings. * **Unified Account Planning and Pursuit Planning**: Develop and execute unified account plans and pursuit plans that align with AWS account team objectives and drive business growth. * **Establishing Executive Relationships**: Establish and maintain executive relationships across business and technology groups, securing executive sponsorship for customer programs. * **Internal Network Development**: Establish and maintain a strong internal network at blithequark, collaborating with key organizations such as Account Team, Partner team, Global Services organization, Finance, and Legal. * **Strategic Advisor and Expert**: Serve as a trusted advisor and expert to customers, providing deep knowledge of the cross-section of their business and the cloud ecosystem. * **Annual Bookings, Revenue, and Customer Satisfaction Targets**: Deliver on annual bookings, revenue, and customer satisfaction targets, aligning deal structure with defined customer outcomes and AWS ProServe business objectives. * **Shared Learnings and Mechanisms**: Support scale through shared learnings and mechanisms across the ProServe team, driving business growth and revenue. **About the Team** Our team at blithequark values diverse experiences and encourages candidates from all backgrounds to apply. We believe that a diverse and inclusive workplace is essential to driving innovation and delivering exceptional customer experiences. Our team is passionate about learning and growing, with a culture that fosters collaboration, creativity, and continuous improvement. **Why Join blithequark?** * **Innovative Cloud-Based Solutions**: Join a leader in cloud-based solutions and services, empowering businesses to innovate and thrive in the digital age. * **Dynamic and Collaborative Team**: Work with a talented and dedicated team that values diversity, inclusion, and collaboration. * **Career Growth and Development**: Enjoy opportunities for career growth and development, with a focus on continuous learning and professional development. * **Flexible Work-Life Balance**: Enjoy a flexible work-life balance, with opportunities for remote work and flexible scheduling. * **Competitive Compensation and Benefits**: Receive competitive compensation and benefits, including equity, sign-on payments, and other forms of compensation. **Basic Qualifications** * **Bachelor's Degree or Equivalent**: 7+ years of professional or military experience, or equivalent combination of education and experience. * **Media & Entertainment Industry Experience**: 5+ years of experience in the Media & Entertainment industry. * **IT Consulting and Management Experience**: 8+ years of experience in IT consulting and management, with a focus on customer-facing roles. * **Proven Track Record**: A proven track record of scoping, selling, and delivering large-scale enterprise IT transformation programs. * **Leadership Experience**: Experience in leading solutions that include core products, third-party products, and custom-built solutions. **Preferred Qualifications** * **Sales Target Achievement**: A consistent track record of achieving sales targets and opportunity management. * **Excellent Communication Skills**: Excellent written and verbal communication skills, including workgroup leadership and executive presentations. **Compensation and Benefits** Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors, including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company, offering a full range of medical, financial, and other benefits. For more information, please visit **How to Apply** If you are a motivated and experienced professional with a passion for driving business outcomes and delivering transformative customer experiences, we invite you to apply for this exciting opportunity. Please submit your application via our internal or external career site. We look forward to hearing from you! Apply for this job