**Experienced Full Stack Customer Engineer – Cloud Security and Support**

At arenaflex, we're on a mission to revolutionize the way businesses operate and thrive in the digital age. As a leading provider of cutting-edge cloud solutions, we're committed to empowering our clients to drive innovation and growth. We're now seeking an exceptional Customer Engineer to join our Security team, working remotely from the comfort of your own home. If you're passionate about delivering top-notch support and expertise to our clients, we want to hear from you! **About arenaflex** arenaflex is a pioneering force in the cloud computing industry, dedicated to helping organizations of all sizes unlock their full potential. With a global presence and a team of experts who are passionate about innovation, we're constantly pushing the boundaries of what's possible. Our cloud solutions are designed to be flexible, scalable, and secure, enabling our clients to stay ahead of the curve and achieve their business goals. **Job Responsibilities** As a Customer Engineer in our Security team, you'll play a critical role in delivering exceptional support and expertise to our clients. Your primary responsibilities will include: * Collaborating with Security Deals and Google Cloud groups to identify and qualify business opportunities, resolve client technical and compliance issues, and develop strategies to overcome technical blockers. * Working with all Google Cloud Security products to demonstrate and validate solution benefits in client and partner environments. * Supporting Google Cloud Security opportunities and relationships, owning technical aspects of solutions, and delivering technical presentations, product and solution briefings, proofs-of-concept, and demos to clients, partners, and stakeholders. * Planning and delivering product messaging to highlight our solutions' value proposition using techniques such as presentations, product demonstrations, white papers, trial management, and response reports. * Attending client sites, conferences, and other relevant events where applicable. **Essential Qualifications** To succeed in this role, you'll need to possess the following essential qualifications: * A Bachelor's degree in a relevant field, such as Computer Science, Engineering, or a related discipline. * At least 4 years of experience in a customer-facing role, with a strong background in security or cloud computing. * Proven expertise in network security, including threat recognition, malware knowledge, cloud security management, and identity and access management frameworks. * Excellent communication and presentation skills, with the ability to convey complex technical information to both technical and non-technical audiences. **Preferred Qualifications** While not essential, the following qualifications would be highly desirable: * A graduate degree in a relevant field, such as Software Engineering, Computer Science, or a related discipline. * Certification in the Cloud or Security industry, such as AWS Certified Solutions Architect or CompTIA Security+. * Experience in conducting security assessments for clients, including threat hunting, malware analysis, cloud security posture management, and identity and access management frameworks. * Knowledge of emerging trends and technologies in the network security industry, such as ransomware, attack frameworks, zero trust, and more. * Ability to think critically and strategically, with a strong focus on customer satisfaction and business outcomes. **Skills and Competencies** To excel in this role, you'll need to possess the following skills and competencies: * Excellent communication and presentation skills, with the ability to convey complex technical information to both technical and non-technical audiences. * Strong critical thinking and problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions. * Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development. * Strong attention to detail and organizational skills, with the ability to manage multiple projects and priorities. * Ability to adapt quickly to changing circumstances and priorities, with a strong focus on customer satisfaction and business outcomes. **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Engineer, you'll have access to a range of learning and development opportunities, including: * Ongoing training and certification programs in cloud security and related technologies. * Opportunities to work on high-profile projects and engage with senior stakeholders. * Collaborative and dynamic work environment, with a focus on innovation and experimentation. * Access to a range of benefits and perks, including flexible work arrangements, professional development opportunities, and more. **Work Environment and Company Culture** arenaflex is a dynamic and inclusive work environment, with a strong focus on innovation, collaboration, and customer satisfaction. As a remote employee, you'll have the flexibility to work from the comfort of your own home, with access to a range of tools and resources to support your success. Our company culture is built on a set of core values, including: * Customer obsession: We're passionate about delivering exceptional support and expertise to our clients. * Innovation: We're committed to pushing the boundaries of what's possible in cloud computing. * Collaboration: We work collaboratively with cross-functional teams to achieve our goals. * Inclusion: We're dedicated to creating a diverse and inclusive work environment. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * Base salary: $35-$45 per hour (dependent on experience and qualifications). * Benefits: Comprehensive health insurance, retirement savings plan, and more. * Perks: Flexible work arrangements, professional development opportunities, and more. **How to Apply** If you're passionate about delivering exceptional support and expertise to our clients, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! Apply for this job