Experienced Full-Service Customer Service Representative – Retail Operations and Convenience Store Management

Remote Full-time
Join the Team at blithequark: Where Passion Meets Customer Focus Imagine working in a dynamic environment where people are genuinely enthusiastic about their work. At blithequark, we're dedicated to delivering exceptional customer experiences and fostering a culture of passion and commitment. As a Customer Service Representative, you'll be at the forefront of providing top-notch service, ensuring every customer leaves with a positive impression of our brand. About blithequark and the Industry blithequark operates in the retail sector, focusing on convenience products and services at our stations. We're part of a larger network that values customer satisfaction, safety, and community engagement. Our employees are the face of our brand, and we're looking for individuals who share our values and are eager to make a difference. Job Expectations and Responsibilities As a Customer Service Representative at blithequark, your primary responsibilities will include: Maintaining courteous, professional contact with co-workers, customers, vendors, and the community. Ensuring a neat appearance and good personal hygiene in compliance with blithequark's image standards. Supporting and following established safety, security, quality guidelines, and company policies. Preserving the safety of self, fellow employees, and others in the work location. Ensuring food safety hygiene in accordance with county regulations. Following federal law and company standards on carding customers for age-restricted products. Working professionally with vendors and contractors. Maintaining regular and punctual attendance. Essential Functions To excel in this role, you'll need to: Provide exceptional guest service, greeting and thanking customers while making eye contact. Conduct point-of-sale activities accurately and safely. Maintain cash drawer and secure funds in the safe. Perform consistent station cleaning and ensure food and hot beverage products are prepared to high standards. Actively promote store specials and other marketing programs. Cross-check price of delivered goods for accuracy and distribute them in an orderly manner. Observe local law requirements in activating and filling vehicle fuel tanks. Requirements and Qualifications To be considered for this role, you should: Be available to work a variety of hours, including early mornings, evenings, weekends, and holidays. Possess strong attention to detail and exceptional judgment. Be able to work both independently and in team settings. Have required up-to-date food handling certificates, as necessary. Have cooking/restaurant experience, preferred. Work Environment and Culture At blithequark, we're committed to creating a diverse and inclusive work environment. We offer: Full-time and part-time shifts available. Competitive weekly pay with direct deposit. Health and wellness packages available for purchase. Education reimbursement program. Shift differential pay for select shifts and job titles. Management bonus program. Loyalty service time program. Commuter benefit program. Physical Demands and Requirements This role requires: The ability to stand and walk for long periods on hard and uneven surfaces. The ability to bend, lift, push, and move product using proper lifting techniques. Constant standing, bending, and reaching with moderate manual dexterity. Periodic exposure to outdoor conditions and moderate exposure to walk-in coolers and freezers. Frequent handwashing and attention to personal cleanliness standards. Compensation and Benefits We offer a competitive compensation package, including: A salary range of $17.00 - $18.00 per hour. Comprehensive benefits, including health and wellness packages, education reimbursement, and more. Career Growth and Learning Opportunities At blithequark, we're committed to helping our employees grow and develop their skills. We offer: Training and development programs to help you advance in your career. Mentorship opportunities with experienced professionals. A culture that encourages learning and innovation. Why Join blithequark? If you're looking for a dynamic and supportive work environment, blithequark is the perfect place for you. We offer: A culture that values customer satisfaction, safety, and community engagement. A team of enthusiastic and committed employees. Opportunities for career growth and development. A competitive compensation package and comprehensive benefits. How to Apply If you're excited about the opportunity to join our team, please apply today! We're looking for talented and motivated individuals who share our values and are eager to make a difference. blithequark is an Equal Opportunity Employer . We welcome applications from diverse candidates and are committed to creating an inclusive work environment. Apply for this job
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