**Experienced French Wholesale Customer Service Representative – Fashion Industry Expert**

At arenaflex, we're passionate about delivering exceptional customer experiences that drive business growth and satisfaction. As a key player in the wholesale sector, we're seeking an enthusiastic and motivated Wholesale Representative to join our team. If you're a fashion industry expert with a passion for providing top-notch customer service, we want to hear from you! **About arenaflex** arenaflex is a leading player in the wholesale industry, specializing in the fashion sector. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team is dedicated to building long-lasting relationships with our clients, and we're looking for like-minded individuals to join our ranks. **Role Overview** As a Wholesale Representative at arenaflex, you'll be the primary point of contact for our independent B2B customers in the fashion industry. You'll be responsible for managing their accounts, responding to their enquiries, and ensuring their needs are met efficiently. Your exceptional customer service skills, combined with your knowledge of the fashion industry, will make you an invaluable asset to our team. **Key Responsibilities** * Be the main point of contact for our independent B2B customers, providing exceptional customer service and support. * Respond to all enquiries, requests, and issues from customers in a timely and efficient manner, ensuring their needs are met and resolved to their satisfaction. * Assist with administrative tasks related to managing customer relationships, including arranging promotions, sending information and samples as needed, and helping manage the client's product catalogue. * Process daily orders to the system and work closely with the Warehouse team to ensure timely shipping, as well as planning weekly shipments with the Logistic Team. * Develop and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions. * Collaborate with internal teams to ensure seamless communication and efficient resolution of customer issues. **Essential Qualifications** * Fluency in French (written and spoken) * Previous customer service experience within the wholesale sector, preferably in the fashion industry * Excellent interpersonal skills, both on the phone and in written communication * Understanding of logistics and international markets, including import/export procedures * Target-driven and determined, with a strong sense of customer satisfaction and loyalty * Strong administrative skills, including organization, time management, and proficiency in Excel **Preferred Qualifications** * Experience working in a fast-paced, dynamic environment * Knowledge of the fashion industry, including current trends and market conditions * Familiarity with wholesale software and systems * Ability to work independently and as part of a team * Strong problem-solving skills and attention to detail **What We Offer** * Competitive salary and benefits package * Opportunities for career growth and professional development * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance * Flexible working hours and remote work options * Access to ongoing training and education programs * A fun and supportive team culture **Work Environment and Culture** At arenaflex, we value diversity, inclusivity, and teamwork. Our office is a vibrant and dynamic space where creativity and innovation thrive. We're committed to creating a work environment that's both challenging and rewarding, where our employees can grow and develop their skills. **How to Apply** If you're a motivated and enthusiastic customer service professional with a passion for the fashion industry, we want to hear from you! Please submit your CV in Word format to [[email protected]](mailto:[email protected]). We'll review your application and respond promptly to those whose profile matches our client's requirements. **Confidentiality** Please be assured that your application will be treated in the strictest confidence, and we will not forward your CV without your permission. **Apply Now** Don't miss this exciting opportunity to join our team at arenaflex! Apply now and take the first step towards a rewarding career in the wholesale sector. Apply for this job