Experienced Energy Services Data Entry Clerk – Remote Typist for Dynamic Non-Profit Human Services Agency

Welcome to arenaflex arenaflex is a forward-thinking non-profit human services agency dedicated to driving positive change and enhancing the lives of individuals and families. Our mission is built on fostering community growth, providing essential services, and promoting holistic well-being. As a dynamic team united by a shared passion for making a lasting impact, we are committed to creating a better future for all. With a strong presence in Fitchburg, MA, we are now seeking an experienced and skilled Energy Services Data Entry Clerk to join our team in a remote capacity. Position Overview As a valued member of our energy services team, the Data Entry Clerk will play a vital role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is an exciting opportunity for a detail-oriented and tech-savvy individual to make a meaningful difference in the lives of our clients. If you are a motivated and organized professional with a passion for data entry and customer service, we encourage you to apply for this rewarding role. Essential Duties and Responsibilities Monitor emails, logging documents, and communications in the Monday.com platform upon receipt. Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc. Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services. Assist with various clerical duties, such as filing, mailings, phone coverage, etc. Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed. Attend all required staff meetings, supervision, training, and contractual meetings. Participate in mandatory agency training and other relevant professional development activities. Ensure strict confidentiality is maintained in all aspects of the role. Perform related work as required. Required Qualifications and Skills To be successful in this role, you will need: An Associate degree or equivalent professional experience. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes. Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education. Bilingual in Spanish is preferred, but not required. Excellent data entry skills, with high accuracy and attention to detail. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Proficiency in Microsoft Office, particularly Excel, and experience with database management systems. Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and external partners. A strong commitment to confidentiality, integrity, and professionalism. What We Offer At arenaflex, we are committed to supporting the well-being and personal growth of our employees. As a valued member of our team, you can expect: Comprehensive health, dental, FSA, and vision insurance to take care of your physical and mental health. Generous paid time off (PTO) to relax and recharge. Hybrid work opportunities that offer flexibility and work-life balance. Student loan forgiveness programs to help ease your financial burden. Tuition remission programs to support your ongoing education and professional development. Employer-sponsored retirement plans to secure your future. Pet insurance to ensure your furry friends receive the best care. Exclusive employee discounts and perks to enhance your lifestyle. Career Growth and Development At arenaflex, we are committed to supporting the career growth and development of our employees. As a Data Entry Clerk, you can expect: Ongoing training and professional development opportunities to enhance your skills and knowledge. Regular performance evaluations and feedback to support your growth and development. Opportunities for advancement and career progression within the organization. A collaborative and supportive work environment that fosters teamwork and innovation. Work Environment and Company Culture At arenaflex, we pride ourselves on our positive and inclusive work environment. As a remote employee, you can expect: A flexible and autonomous work environment that supports work-life balance. Regular virtual meetings and check-ins to stay connected with the team. Opportunities for virtual socialization and team-building activities. A culture that values diversity, equity, and inclusion, and promotes a sense of belonging and respect. How to Apply If you are a motivated and organized professional with a passion for data entry and customer service, we encourage you to apply for this rewarding role. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity. Join Our Team At arenaflex, we are committed to making a meaningful difference in the lives of our clients and our community. As a valued member of our team, you will have the opportunity to contribute to our mission and make a lasting impact. Don't miss out on this exciting opportunity to join our dynamic team and start your journey with arenaflex today! Apply for this job