Experienced Data Entry Specialist for Remote Health Information Management - High-Quality Customer Service and HIPAA Compliance Expertise Required

Introduction to arenaflex arenaflex is a pioneering digital health company dedicated to empowering individuals to take control of their health journey. Our innovative, data-driven virtual health platform is designed to optimize individual and population-wide well-being by driving positive behavior change. With a strong commitment to supporting each individual through the lens of their personal health, we strive to make high-quality care more accessible and affordable for everyone. At arenaflex, we believe that we are all together better, and this philosophy guides our mission to unify and manage all aspects of health in one place. Job Summary We are seeking an experienced Data Entry Specialist to join our team in a remote capacity. As a Data Entry Specialist at arenaflex, you will play a critical role in entering patient information into our software program, accessing various electronic medical records systems, and providing our customers with the highest quality product and customer service. If you possess excellent typing skills, a strong attention to detail, and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Key Responsibilities Accurately enter patient information into our software program, ensuring data integrity and compliance with HIPAA regulations Access various electronic medical records systems, demonstrating proficiency in navigating complex digital platforms Provide a high level of customer service, responding to customer inquiries and resolving issues in a timely and professional manner Safeguard and protect patient privacy, ensuring that only authorized individuals have access to patient medical information and that all releases of information are in compliance with company policy and HIPAA regulations Participate in education and training programs to maintain current knowledge of corporate compliance, role-specific functions, and tasks, as well as HIPAA certification Essential Qualifications To be successful in this role, you should possess the following essential qualifications: Experience in a medical records office environment is helpful but not required, as we provide comprehensive training to ensure your success Computer literacy, with a general working knowledge of Microsoft Word and Excel, is required Ability to type 50+ words per minute with accuracy, demonstrating strong keyboarding skills Focused on delivering high-quality work, with a strong attention to detail and a commitment to excellence Self-motivated, with excellent organizational skills, and a team player who is extremely reliable and detail-oriented Preferred Qualifications While not required, the following preferred qualifications will make you a stronger candidate for this role: Prior experience in data entry, medical records, or a related field, demonstrating a strong understanding of healthcare operations and regulations Knowledge of HIPAA regulations and guidelines, with a commitment to maintaining patient privacy and confidentiality Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and other stakeholders Physical Requirements This role requires the following physical abilities: Ability to sit or stand for long periods of time, with manual dexterity and strength sufficient to enter information via computer keyboard for extended periods Physical ability to lift and carry 25 lbs. of materials, with eyesight sufficient to effectively read documents and accurately view information on a computer monitor Speaking and hearing ability sufficient to effectively communicate, with eye/hand coordination, hearing, and visual acuity necessary for day-to-day tasks Information Governance Accountabilities As a Data Entry Specialist at arenaflex, you will be expected to: Demonstrate a high-level understanding of the organization's information governance program and role-specific accountabilities Thoroughly understand role requirements, including policies, procedures, and processes, and how individual work impacts the organization and its strategic and financial goals Commit to discussing questions and recommendations about processes and any observed variations in performing tasks to ensure a standardized approach to work and services provided Participate in education and training programs as required for corporate compliance and role-specific functions and tasks HIPAA/Compliance arenaflex is committed to maintaining the highest standards of compliance and integrity. As a Data Entry Specialist, you will be expected to: Maintain the privacy of all patient, employee, and volunteer information, accessing such information only on a need-to-know basis for business purposes Comply with all regulations regarding corporate integrity and security obligations, reporting any unethical, fraudulent, or unlawful behavior or activity Maintain current and yearly HIPAA certification, demonstrating a commitment to upholding the highest standards of patient privacy and confidentiality Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to supporting the growth and development of our employees. As a Data Entry Specialist, you will have access to comprehensive training programs, ongoing education and development opportunities, and a supportive team environment that encourages collaboration and innovation. With opportunities for advancement and professional growth, you will be able to develop your skills and expertise, taking your career to the next level. Work Environment and Company Culture arenaflex is a dynamic and innovative company that values diversity, equity, and inclusion. Our remote work environment is designed to support flexibility and work-life balance, with a strong focus on employee well-being and satisfaction. As a Data Entry Specialist, you will be part of a talented and dedicated team that is passionate about making a positive impact on the lives of others. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package, with a range of perks and benefits that recognize and reward your contributions. These may include: Comprehensive health insurance, with medical, dental, and vision coverage 401(k) retirement plan, with company match Generous paid time off, with holidays and vacation days Professional development opportunities, with training and education programs Flexible work arrangements, with remote work options and flexible scheduling Conclusion If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Data Entry Specialist. With a commitment to supporting your growth and development, arenaflex offers a dynamic and innovative work environment that values diversity, equity, and inclusion. Apply now to take the first step in your journey with arenaflex and make a positive impact on the lives of others. Apply for this job