**Experienced Data Entry Specialist – Claims Processing and Customer Support**

At arenaflex, we strive to revolutionize the dental industry by providing innovative solutions and exceptional customer experiences. As a leading dental plan administrator, we are committed to improving oral health through benefit plans, advocacy, and community support. Our mission is to build healthy, smart, vibrant communities for all, and we're looking for talented individuals to join our team. **Job Summary:** We are seeking an experienced Data Entry Specialist to join our team in Farmington Hills, MI. As a Data Entry Specialist, you will play a critical role in processing claims and updating customer information with precision and accuracy. If you're detail-oriented, have excellent communication skills, and are passionate about delivering exceptional customer experiences, we want to hear from you. **Position Description:** As a Data Entry Specialist at arenaflex, you will be responsible for: * Entering claims and/or eligibility records into our system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc. * Retrieving and reconciling information in files when claims are rejected by the system * Determining whether inaccurate data should be updated, routed, or adjudicated * Correcting and updating claim information entered through the optical scanning or data entry process * Maintaining related departmental records and files * Operating office equipment, including a personal computer, copier, fax machine, etc. **Minimum Requirements:** To be considered for this role, you must possess: * A high school diploma or equivalent * One year of work experience in an office environment * The ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour) * Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement) **Essential Qualifications:** * Excellent communication and interpersonal skills * Ability to work accurately and efficiently in a fast-paced environment * Strong attention to detail and organizational skills * Proficiency in Microsoft Office Suite, particularly Excel and Word * Ability to learn and adapt to new software and systems quickly **Preferred Qualifications:** * Previous experience in data entry or a related field * Familiarity with dental insurance or healthcare industry * Certification in data entry or a related field * Experience working in a team environment **Skills and Competencies:** To succeed in this role, you will need to possess: * Strong analytical and problem-solving skills * Excellent time management and prioritization skills * Ability to work independently and as part of a team * Strong communication and interpersonal skills * Ability to maintain confidentiality and handle sensitive information **Career Growth Opportunities and Learning Benefits:** At arenaflex, we believe in investing in our employees' growth and development. As a Data Entry Specialist, you will have opportunities to: * Develop your skills and knowledge in data entry and customer support * Take on additional responsibilities and contribute to the growth and success of our team * Participate in training and development programs to enhance your skills and career prospects * Collaborate with cross-functional teams to drive business results and improve customer experiences **Work Environment and Company Culture:** We are proud to offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. As a Data Entry Specialist at arenaflex, you will: * Work in a state-of-the-art office facility with modern equipment and technology * Collaborate with a talented and dedicated team of professionals who share your passion for delivering exceptional customer experiences * Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance * Participate in annual incentive compensation based on business goals * Enjoy eight hours of paid volunteer time each year, plus access to an on-staff health coach and personal trainer, virtual lunchtime workouts hosted by the trainer, and/or an on-site fitness center **Compensation, Perks, and Benefits:** We offer a competitive salary and benefits package, including: * A comprehensive benefits package, including medical, dental, and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance * Annual incentive compensation based on business goals * Eight hours of paid volunteer time each year * Access to an on-staff health coach and personal trainer, virtual lunchtime workouts hosted by the trainer, and/or an on-site fitness center **How to Apply:** If you're passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer:** arenaflex is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and equitable work environment that values diversity, equity, and inclusion. Apply for this job