Experienced Data Entry Clerk for Energy Services Programs - Remote Work Opportunity with a Purpose-Driven Non-Profit

Join Making Opportunity Count (MOC), a Non-Profit Leader in Community Development At Making Opportunity Count (MOC), we're on a mission to enhance the lives of individuals and families in Fitchburg, MA, and beyond. As a non-profit human services agency, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact. We're now seeking an experienced Data Entry Clerk to join our team and play a crucial role in supporting our Energy Services Programs. About the Role: Energy Services Data Entry Clerk As a valued member of our team, you'll be responsible for maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. This is a fantastic opportunity to work remotely and be part of a team that's making a meaningful difference in the community. Key Responsibilities: Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline. Monitor emails, log documents, and communications in the Monday.com platform upon receipt, ensuring seamless communication and data management. Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc., to ensure data accuracy and compliance. Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements. Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services, fostering a culture of teamwork and excellence. Assist with various clerical duties, such as filing, mailings, phone coverage, etc., to ensure the smooth operation of the team. Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed, demonstrating flexibility and adaptability. Attend all required staff meetings, supervision, training, and contractual meetings, staying engaged and informed about team activities and goals. Participate in mandatory agency training and other relevant professional development activities, enhancing your skills and knowledge to drive personal and professional growth. Ensure strict confidentiality is maintained in all aspects of the role, upholding the trust and integrity of our organization. Perform related work as required, demonstrating a willingness to take on new challenges and contribute to the team's success. Essential Qualifications and Skills: To succeed in this role, you'll need: An Associate degree or equivalent professional experience, providing a solid foundation for administrative and data entry tasks. Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes, demonstrating an understanding of the community we serve. Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education, allowing for flexibility and consideration of diverse backgrounds. Bilingual in Spanish preferred, as it enhances your ability to communicate with a broader range of clients and stakeholders. Desirable Skills and Competencies: Proficiency in Microsoft Office and Google Suite, with the ability to learn new software and systems quickly. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, clients, and stakeholders. A commitment to maintaining confidentiality and handling sensitive information with discretion. A proactive and flexible approach to work, with a willingness to adapt to changing priorities and needs. Career Growth Opportunities and Learning Benefits: At MOC, we're committed to supporting your career growth and professional development. As a Data Entry Clerk, you'll have opportunities to: Develop your skills in data management, client service, and program support, enhancing your expertise and value to the team. Participate in training and professional development activities, staying up-to-date with industry trends and best practices. Collaborate with colleagues and program staff to share knowledge, ideas, and experiences, fostering a culture of teamwork and continuous learning. Take on new challenges and responsibilities, expanding your role and contributing to the team's success. Work Environment and Company Culture: At MOC, we pride ourselves on a culture that values: Diversity, equity, and inclusion, promoting a welcoming and inclusive environment for all. Teamwork and collaboration, recognizing that together we achieve more. Professional growth and development, supporting your career aspirations and goals. Work-life balance, offering flexible work arrangements and generous time off to recharge. Compensation, Perks, and Benefits: We offer a comprehensive benefits package, including: Health, Dental, FSA, and Vision Insurance, providing comprehensive coverage for your well-being. Paid Time Off (PTO), allowing you to relax and recharge. Hybrid Work Opportunities, offering flexibility and work-life balance. Student Loan Forgiveness, helping to ease your student loan burden. Tuition Remission, investing in your education and career growth. Employer-Sponsored Retirement, securing your future with our retirement plan contributions. Pet Insurance, ensuring your furry friends receive the best care. Employee Discounts, providing exclusive perks and discounts. Join Our Team and Make a Meaningful Difference: If you're a motivated and detail-oriented individual with a passion for data entry and client service, we encourage you to apply for this exciting opportunity. As a Data Entry Clerk at MOC, you'll be part of a dynamic team that's dedicated to making a positive impact in the community. Apply now to join our team and experience a workplace that values your well-being and personal growth! Employment Type: Full-Time Ready to Apply? Click here to submit your application and become part of our team! Apply for this job