**Experienced Data Entry Clerk – Alternate Investments (Remote Opportunity)**

At arenaflex, we're on a mission to revolutionize the way we work and live. As a leading innovator in the financial services industry, we're committed to providing our clients with exceptional experiences and unparalleled results. We're now seeking an experienced Data Entry Clerk to join our team and help us achieve our goals. As a Data Entry Clerk at arenaflex, you'll play a critical role in ensuring the accuracy and efficiency of our trade, transfer, and reconciliation processes. You'll work closely with our Retail and Institutional Service Teams to process customer transactions, resolve issues, and provide exceptional customer service. If you're a detail-oriented, tech-savvy individual with a passion for data entry and customer service, we want to hear from you! **About the Role** As a Data Entry Clerk, you'll be responsible for performing a variety of tasks, including: * Processing trade deal purchases in customer profiles and identifying/ addressing breaks recognized between arenaflex and the fund companies or transfer agents * Processing Corporate Activity Activities, settling/reconciling transactions, and processing/reconciling returns activity * Analyzing complex/escalated issues, testing/validation of new innovation enhancements, and provider modifications * Completing projects in Trading, Dividends, Transfers, Reconciliation, and Corporate Actions that directly influence the Client/Advisor profile * Engaging with Retail and Institutional Service Teams using email, phone, Slack, Overview, and Salesforce **Key Responsibilities** * Review and process subscription deals or transfer requests * Identify and address Client/Advisor amount exceptions * Ensure regulatory compliance (e.g., 2340 and 15C3-3) * Reconcile Business, Dividend, and Transactions Breaks * Resolve issues and discrepancies between arenaflex, the Fund, and other external partners * Analyze and correct tax coding and income tax coding issues * Troubleshoot internal/external system improvements or concerns * Identify and resolve root causes of breaks between arenaflex, the Fund, etc. * Provide method or innovation service alternatives to Management * Remediate transfer issues with the Fund or Opposite Firm * Answer business partner inquiries concerning Fund details requirements/eligibility * Provide follow-up on Substitute Expenditure moves to expedite the customer demand or remediate not neat issues * Prompt and accurate finalization of client investing and dividend demands **Essential Qualifications** * High school diploma or equivalent required; associate's or bachelor's degree preferred * 1-2 years of experience in data entry, customer service, or a related field * Excellent communication and problem-solving skills * Ability to work in a fast-paced environment with multiple priorities * Strong attention to detail and accuracy * Proficiency in Microsoft Office and Google Suite * Experience with Salesforce and other CRM systems a plus **Preferred Qualifications** * Experience in the financial services industry or a related field * Knowledge of regulatory requirements and compliance (e.g., 2340 and 15C3-3) * Experience with data analysis and reporting tools (e.g., Excel, Tableau) * Certification in data entry or a related field (e.g., Certified Data Entry Specialist) **Skills and Competencies** * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong attention to detail and accuracy * Proficiency in Microsoft Office and Google Suite * Experience with Salesforce and other CRM systems a plus * Strong understanding of regulatory requirements and compliance (e.g., 2340 and 15C3-3) **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. As a Data Entry Clerk, you'll have opportunities to: * Develop your skills and knowledge in data entry, customer service, and regulatory compliance * Work with a talented team of professionals who are passionate about delivering exceptional results * Participate in ongoing training and development programs to enhance your skills and knowledge * Take on new challenges and responsibilities as you grow and develop in your role **Work Environment and Company Culture** At arenaflex, we're proud of our inclusive and supportive work environment. We believe in fostering a culture of collaboration, innovation, and continuous learning. As a Data Entry Clerk, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional results. Our office is located in a state-of-the-art facility with modern amenities and a relaxed atmosphere. **Compensation, Perks, and Benefits** At arenaflex, we offer a competitive compensation package that includes: * Competitive salary and benefits * Opportunities for career growth and advancement * Ongoing training and development programs * Flexible work arrangements and remote work options * Access to modern amenities and a relaxed work environment **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, supportive, and respectful of all employees. If you're a motivated and talented individual who is passionate about delivering exceptional results, we want to hear from you! **How to Apply** If you're interested in joining our team as a Data Entry Clerk, please submit your application through our website. We can't wait to hear from you! Apply Now! 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