**Experienced Customer Support Specialist – Part-Time Remote Opportunity at arenaflex**

Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in a fast-paced environment where no two days are the same? Look no further than arenaflex, a leading beverage company that's revolutionizing the way people enjoy their favorite drinks. We're seeking an experienced Customer Support Specialist to join our team on a part-time remote basis, working 8 hours per week at $27/hour. **About arenaflex** arenaflex is a dynamic and innovative company that's been a household name for over a century. Our mission is to refresh the world and make a positive difference in people's lives. We're committed to delivering exceptional customer experiences, and our Customer Support team plays a critical role in achieving this goal. As a Customer Support Specialist, you'll be the face of arenaflex, working directly with customers to resolve issues, answer questions, and provide solutions that exceed their expectations. **Key Responsibilities** As a Customer Support Specialist at arenaflex, you'll be responsible for: * Providing exceptional customer service via phone, email, and in-person interactions * Troubleshooting and resolving issues with soft drink fountain machines, including mechanical repairs and light remanufacturing * Investigating and identifying issues with pop fountain equipment, including refrigeration systems * Maintaining all refrigeration equipment in good working condition, ensuring optimal performance and efficiency * Moving equipment to perform all mechanical services on fountain hardware, including preventative maintenance, software updates, and cosmetic repairs * Collaborating with colleagues to achieve team goals and objectives * Staying positive, working as a team player, and creating exceptional customer-centric organizations **Essential Qualifications** To be successful in this role, you'll need: * A high school diploma or equivalent degree/certificate * A valid driver's license * Technical aptitude to repair machines * Ability to lift 50 pounds * Flexibility to work on Saturdays, Sundays, and holidays as needed **Preferred Qualifications** While not required, the following qualifications would be an asset: * Bachelor's degree in a related field (e.g., customer service, technical support, or a related field) * Experience in a customer-facing role, preferably in a technical support or repair environment * Familiarity with soft drink fountain machines and refrigeration systems * Certification in a related field (e.g., customer service, technical support, or a related field) **Skills and Competencies** To succeed in this role, you'll need: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Flexibility and adaptability in a fast-paced environment * Strong technical skills, including mechanical aptitude and ability to learn new systems * Ability to work in a remote environment, with minimal supervision **Career Growth Opportunities and Learning Benefits** As a Customer Support Specialist at arenaflex, you'll have opportunities to: * Develop your technical skills and knowledge in a dynamic and innovative environment * Collaborate with colleagues to achieve team goals and objectives * Participate in ongoing training and development programs to enhance your skills and knowledge * Take on additional responsibilities and leadership roles as you grow and develop in your career **Work Environment and Company Culture** arenaflex is committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. As a remote employee, you'll have the flexibility to work from home or a designated workspace, with access to all the resources and support you need to succeed. Our company culture is built on a foundation of: * Collaboration and teamwork * Innovation and creativity * Customer-centricity and excellence * Diversity, equity, and inclusion * Continuous learning and development **Compensation, Perks, and Benefits** As a part-time remote employee at arenaflex, you'll enjoy: * Competitive hourly rate of $27/hour * Flexible scheduling to accommodate your needs and preferences * Opportunities for career growth and advancement * Access to ongoing training and development programs * Comprehensive benefits package, including health, dental, and vision insurance * Paid time off and holidays * Employee discount program **How to Apply** If you're a motivated and customer-centric individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees, regardless of their background, culture, or identity. Apply for this job