Experienced Customer Support Specialist - Live Chat and Social Media - Remote Work Opportunity with blithequark

Join the blithequark Team and Make a Positive Impact Are you passionate about delivering exceptional customer experiences and making a difference in people's lives? Do you thrive in a supportive and diverse team environment? blithequark is seeking a highly motivated and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our customer support team, you will have the opportunity to work remotely and provide top-notch support to our customers via live chat and social media. About blithequark At blithequark, we value work-life balance, career development, and a strong team culture. We strive to create transformative interactions with our customers, whether it's answering their questions or addressing their concerns. Our company is committed to providing a supportive and inclusive work environment that allows our team members to grow and thrive. As a Customer Support Specialist with blithequark, you will be part of a dynamic team that is dedicated to delivering exceptional customer experiences. Job Summary As a Customer Support Specialist with blithequark, you will be responsible for handling incoming customer support questions via live chat on businesses' websites and social media accounts. You will work independently to provide support to existing customers and sales questions to potential new customers. If you are a self-motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Key Responsibilities Handle incoming customer support questions via live chat on businesses' websites and social media accounts Provide support to existing customers and sales questions to potential new customers Work independently to resolve customer inquiries in a timely and professional manner Closely follow provided steps and instructions to ensure consistency and quality in customer interactions Utilize device able to access social media and app-based chat functions (Phone/Tablet/Laptop) Maintain reliable internet connectivity to ensure seamless communication with customers Requirements Essential Qualifications Device able to access social media and app-based chat functions (Phone/Tablet/Laptop) Reliable internet connectivity Ability to work independently Ability to closely follow provided steps and instructions 10+ hours availability per week Preferred Qualifications Previous experience in customer support or a related field Excellent communication and problem-solving skills Ability to work in a fast-paced environment and prioritize multiple tasks Strong attention to detail and ability to maintain accuracy What We Offer Competitive Compensation and Benefits blithequark offers a competitive hourly rate of $35 per hour. As a remote worker, you will have the flexibility to work from anywhere and enjoy a better work-life balance. We also offer opportunities for career growth and professional development, allowing you to advance your skills and knowledge in customer support. Career Growth Opportunities and Learning Benefits At blithequark, we are committed to the growth and development of our team members. As a Customer Support Specialist, you will have access to training and resources to help you improve your skills and knowledge in customer support. You will also have opportunities to advance to leadership roles or specialize in a specific area of customer support. Work Environment and Company Culture blithequark values a strong team culture and a supportive work environment. As a remote worker, you will be part of a global team that is connected through technology and a shared passion for delivering exceptional customer experiences. We encourage collaboration, communication, and feedback among team members, and we strive to create a positive and inclusive work environment. Why Join blithequark? blithequark is a dynamic and growing company that is committed to making a positive impact in people's lives. As a Customer Support Specialist with blithequark, you will have the opportunity to work with a diverse team of professionals who share a passion for delivering exceptional customer experiences. You will also have the flexibility to work remotely and enjoy a better work-life balance. How to Apply If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch with you to discuss your qualifications further. Don't miss this opportunity to join the blithequark team and make a positive impact in people's lives. Apply today and take the first step towards a rewarding and challenging career in customer support! Apply for this job