**Experienced Customer Support Representative – Chat Operations for Automotive Industry**

At blithequark, we're on a mission to revolutionize the automotive industry by providing innovative solutions that drive sales and customer satisfaction. As a Customer Support Representative – Chat, you'll play a vital role in delivering exceptional customer experiences, turning conversations into leads, and helping our clients generate revenue. If you're a positive, energetic, and tech-savvy individual who thrives in a fast-paced environment, we want to hear from you! **About blithequark** blithequark is a dynamic and forward-thinking company that's passionate about empowering automotive dealers to succeed in an ever-changing market. Our team is dedicated to providing cutting-edge solutions that drive results, and we're committed to fostering a culture of innovation, collaboration, and customer-centricity. As a valued member of our team, you'll have the opportunity to grow and develop your skills, work with a talented and diverse group of professionals, and contribute to the success of our clients. **Responsibilities** As a Customer Support Representative – Chat, your primary responsibilities will include: * Handling a wide variety of customer inquiries via online chat, providing accurate and timely responses to their questions and concerns * Providing in-depth information about our products and services, including features, benefits, and pricing * Narrowing down on appointment information to schedule appointments with our clients' customers * Capturing customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review * Developing and maintaining a knowledge base of our evolving products and services, staying up-to-date on industry trends and developments **Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (although not necessary, it's a plus!) * Basic internet and window-based computer skills, including proficiency in Microsoft Office and Google Suite * Strong ability to multitask, with a preference for gaming experience (yes, you read that right – gaming experience can be a valuable asset in this role!) * Positive and professional demeanor, with excellent written and verbal communication skills * Ability to adapt to change and thrive in a fast-paced work environment **Requirements** To join our team, you'll need to: * Attend 4 weeks of training, Tuesday – Saturday between the hours of 10am-6:30pm CST * Meet the qualifications outlined above * Be available to work a variety of shifts, including evenings and weekends **Benefits** As a valued member of our team, you'll enjoy a comprehensive benefits package, including: * Medical, dental, vision, and life insurance * Company contributions to your HSA * 6% match on 401(k) * Paid time off and a work-life balance * Access to our state-of-the-art training programs and facility amenities, including an onsite dining facility, fitness center, and medical center * Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation **Work Environment and Culture** At blithequark, we're committed to creating a positive and inclusive work environment that fosters collaboration, innovation, and growth. Our College Station facility is designed to promote a healthy lifestyle, with a non-smoking policy and a range of amenities to support your well-being. We're proud to be an equal opportunity employer, dedicated to attracting and retaining top talent from diverse backgrounds. **Compensation and Perks** As a Customer Support Representative – Chat, you'll enjoy a competitive salary and a range of benefits, including: * A comprehensive benefits package, including medical, dental, vision, and life insurance * Company contributions to your HSA * 6% match on 401(k) * Paid time off and a work-life balance * Access to our state-of-the-art training programs and facility amenities * Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation **How to Apply** If you're a motivated and customer-focused individual who's passionate about the automotive industry, we want to hear from you! To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you and learn more about your skills and interests. Apply Now! Apply for this job