Experienced Customer Supply Chain Specialist – Full Remote Opportunity for a Dynamic and Results-Driven Professional to Join blithequark and Drive Customer Satisfaction Across Europe

Introduction to blithequark At blithequark, we are passionate about making a positive global impact while offering the flexibility for our team members to work in their own unique way. As a leader in our industry, we strive to be the most reliable and trustworthy partner for our customers, and we are now seeking a talented and energetic Customer Supply Chain Specialist to join our team on a 1-year temporary contract. This role is fully remote, offering the opportunity to work from anywhere in the United States, and is a fantastic chance to be part of a dedicated customer team that is committed to delivering exceptional customer service, order fulfillment, and distribution of our products across the European market. About the Role As a Customer Supply Chain Specialist at blithequark, you will be operationally responsible for meeting our customers' expectations through proactive order management, ensuring timely delivery of the right products to our customers. You will work closely with other Customer Supply Chain Specialists, Customer Collaboration Managers, Sales Teams, and our Distribution Partners to achieve this goal. Your daily responsibilities will include leading and coordinating the daily operational execution of shipments, ensuring the validity of orders, supporting customers' visibility on their order book, and executing and optimizing various operational duties to support the customer supply chain. Key Responsibilities: Lead and coordinate daily operational execution of shipments with stakeholders to provide the best possible service to customers. Ensure the validity of orders and fulfill orders according to expectations, flagging risks and constructively seeking solutions when service levels cannot be met. Support customers' visibility on their order book through proper administration and standardized communication. Execute and optimize intercompany orders, master data corrections, electronic data interfacing, order scheduling, product life cycle management, and other supporting operational duties. Support other Customer Supply Chain Specialists, Distribution team, and Customer Collaboration Managers in achieving metrics to meet Customer Supply Chain targets. Continuously seek ways to improve customer service and predictability, challenging the status quo to enable continuous improvement. Depending on seniority, support and act as back-up to Customer Collaboration managers in managing customers' performance requirements. Essential Qualifications To be considered for this role, you must bring the following minimum skills and behaviors to our team: First relevant working experience, preferably in the fields of Supply Chain, Operations, Customer Service, or related fields. Proficiency in reading, writing, and speaking English; French is a strong advantage. Proven experience within international business environments. Strong skills in Excel and/or Tableau. Customer, market, channel knowledge, and experience preferred. Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative. Embracing continuous learning and process improvement. Preferred Qualifications: In addition to the essential qualifications, the following skills and behaviors are preferable: Excellent service mindset. A strong hands-on mentality and drive to get things done, along with an affinity and talent for order management and fault-free operational execution. Good communication skills and judgment. Growth mindset. Standing for fact-based communication. Strong attention to detail. Project management or continuous improvement accreditation, such as Lean Six Sigma, PMM, Prince2, Scrum, Agile, and/or APICS, would be a plus. Career Growth Opportunities and Learning Benefits At blithequark, we empower collaboration and foster growth, offering a hybrid work model that allows for flexibility and remote work options. We believe in continuous learning and process improvement, providing opportunities for professional development and skill enhancement. As a Customer Supply Chain Specialist, you will have the chance to work with a talented team, develop your skills, and contribute to the success of our customer supply chain operations. Work Environment and Company Culture blithequark is an amazing place to work, filled with authentic people who are inclusive by nature and design. We value diversity and celebrate all our differences, creating a work environment that is flexible, supportive, and conducive to wellbeing. Our comprehensive and competitive benefits packages are designed to help you care for yourself and your loved ones, now and in the future. Compensation, Perks, and Benefits We offer a range of benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as opportunities for professional growth and development. Our benefits packages are designed to support your overall wellbeing, providing a healthy work-life balance and opportunities for personal and professional growth. Conclusion If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join blithequark as a Customer Supply Chain Specialist. With your skills, experience, and passion for customer service, you can make a real difference in our customer supply chain operations and contribute to the success of our team. Don't miss this chance to be part of a dynamic and inclusive company that values diversity, growth, and wellbeing. Apply now and take the first step towards an exciting and rewarding career with blithequark! Apply for this job