**Experienced Customer Success Representative – Supplemental Insurance Industry**

Are you a motivated and people-oriented individual looking to launch a career in customer success? Do you thrive in a fast-paced, dynamic environment where growth and development are encouraged? Look no further than blithequark, a leading provider of supplemental insurance solutions, as we expand our national remote team and seek talented individuals to join our ranks. At blithequark, we're not just looking for anyone – we're seeking individuals who share our passion for delivering exceptional customer experiences, building strong relationships, and driving business growth. As a Customer Success Representative, you'll be the primary point of contact for clients, helping them understand their insurance benefit options and ensuring they receive top-tier support. With no previous experience required, we'll provide comprehensive training to equip you with the skills and knowledge needed to succeed in this role. **About blithequark** blithequark is a well-established player in the supplemental insurance industry, with over six decades of experience in providing innovative solutions to individuals and families. Our commitment to service, stability, and long-term career paths has earned us a strong reputation and a loyal customer base. At blithequark, we believe in recognizing effort, promoting from within, and giving our team members the flexibility they need to succeed in both their personal and professional lives. **What You'll Be Doing** As a Customer Success Representative, you'll be responsible for: * Communicating with clients via phone, email, text, and scheduled Zoom calls to provide exceptional support and guidance * Answering questions and guiding customers through their benefit options, ensuring they receive accurate and timely information * Keeping client records up to date and organized using internal systems, maintaining a high level of data accuracy and integrity * Delivering prompt, accurate, and courteous service with a problem-solving mindset, resolving issues and concerns in a timely and professional manner * Collaborating with a virtual team while managing your own day-to-day workflow, prioritizing tasks and meeting deadlines **What You Bring** To succeed in this role, you'll need to possess: * A strong communication skills and a professional, people-first attitude * Self-motivation and good time management and organizational skills, with the ability to work independently and as part of a virtual team * Tech comfort: able to use tools like Zoom, email, and digital tracking systems, with a willingness to learn and adapt to new technologies * A positive and solutions-focused mindset, with a strong work ethic and a commitment to delivering exceptional results **What We Offer** As a valued member of our team, you can expect: * A fully remote work environment with flexible scheduling options, allowing you to work from the comfort of your own home and achieve a better work-life balance * Weekly pay through commission with no cap on bonuses, providing a competitive income and opportunities for growth and advancement * Union-supported benefits including life, health, and retirement coverage, ensuring your well-being and security * Comprehensive onboarding and continuous training, providing you with the skills and knowledge needed to succeed in this role and advance your career * A performance-based path to career advancement and leadership, with opportunities to take on new challenges and responsibilities **Why Join Our Team?** At blithequark, we're not just looking for employees – we're building a community of talented individuals who share our passion for delivering exceptional customer experiences and driving business growth. With a strong focus on recognition, promotion, and flexibility, we offer a unique and supportive work environment that allows you to thrive and reach your full potential. **Ready to Apply?** If you're a motivated and people-oriented individual looking to launch a career in customer success, we encourage you to submit your application today. Our hiring team will reach out within 24 to 48 hours to schedule a virtual interview, where you'll have the opportunity to showcase your skills and experience and learn more about our team and culture. Don't miss out on this exciting opportunity to join blithequark and start your career in customer success. Apply now and take the first step towards a rewarding and challenging role with a leading provider of supplemental insurance solutions. Essential Qualifications * 18 or older and legally authorized to work in the U.S. * No previous insurance or customer service experience? That's okay – we train you. * Strong communication skills and a professional, people-first attitude * Self-motivated with good time management and organizational skills * Tech comfort: able to use tools like Zoom, email, and digital tracking systems Preferred Qualifications * Previous experience in customer service or a related field * Knowledge of the insurance industry and its products * Strong problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment * Experience with CRM software and other customer relationship management tools Skills and Competencies * Strong communication and interpersonal skills * Ability to work independently and as part of a virtual team * Self-motivation and good time management and organizational skills * Tech comfort: able to use tools like Zoom, email, and digital tracking systems * Problem-solving and analytical skills * Ability to work in a fast-paced, dynamic environment Career Growth Opportunities and Learning Benefits * Comprehensive onboarding and continuous training * Performance-based path to career advancement and leadership * Opportunities to take on new challenges and responsibilities * Access to professional development resources and training programs * Mentorship and coaching from experienced team members Work Environment and Company Culture * Fully remote work environment with flexible scheduling options * Union-supported benefits including life, health, and retirement coverage * Strong focus on recognition, promotion, and flexibility * Supportive and inclusive work environment * Opportunities for socialization and team-building with virtual team members Compensation, Perks, and Benefits * Weekly pay through commission with no cap on bonuses * Union-supported benefits including life, health, and retirement coverage * Comprehensive onboarding and continuous training * Performance-based path to career advancement and leadership * Opportunities for professional development and growth Conclusion If you're a motivated and people-oriented individual looking to launch a career in customer success, we encourage you to submit your application today. At blithequark, we're committed to delivering exceptional customer experiences and driving business growth, and we're looking for talented individuals like you to join our team. Apply now and take the first step towards a rewarding and challenging role with a leading provider of supplemental insurance solutions. Apply for this job