**Experienced Customer Service Talent Pool (Phoenix, AZ / Hybrid) – Revolutionizing Home Care Support**

At blithequark, we're dedicated to transforming the way home care is delivered, bringing dignity and support to patients needing care in their homes and to the caregivers who care for them. As a leading healthcare company, we're committed to creating an inclusive environment for all employees, celebrating diversity, and upholding our core values of Here For You, Own It, Do the Right Thing, and Be Positive. **Join Our Mission to Make a Difference in Healthcare** We're building a talent pool of strong customer service professionals for blithequark Arizona, and we're searching for talented and motivated individuals interested in any of the following roles: * HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. * Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. * Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining blithequark. This role will require you to conduct virtual or in-person orientations. * Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. **Ideal Candidate Profile** We're looking for individuals who possess: * **Customer Service Skills**: Excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening, and patience. * **Communication Skills**: Excellent verbal and written communication skills and the ability to provide empathy and compassion to our patients and caregivers. * **Soft Skills**: Good listening skills, emotional intelligence, and the ability to work well in a team. * **Problem-Solving**: Ability to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. * **Time Management**: Strong time management skills and the ability to prioritize tasks. Must be able to meet and exceed expectations. * **Technology**: Computer proficiency required; strong typing skills and the ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. * **Multitasking**: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patients and Caregivers through the process. **Why Join blithequark?** * **Impact Lives**: You'll play a vital role in supporting individuals and their families in need. * **Growth Opportunities**: We offer a supportive environment for professional development and advancement. * **Competitive Benefits**: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities. **Work Environment and Culture** As a remote position, you'll have the flexibility to work from home while still being part of a dynamic team. Our office will be located in Phoenix, AZ, and you'll be required to come in weekly. We're committed to creating an inclusive environment where your voice matters, your work has meaning, and your career can thrive. **Compensation and Benefits** Our base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors, including skill set, years of relevant experience, education, location, and licensure/certifications. **How to Apply** If you're passionate about making a difference in healthcare and are looking for a rewarding career with blithequark, we encourage you to apply to our Customer Service Talent Pool. Review all current available job opportunities here: [Jobs - blithequark](link). **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer and does not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. **Join Our Team Today!** Don't miss this opportunity to be part of a dynamic team that's revolutionizing home care support. Apply now to our Customer Service Talent Pool and take the first step towards a rewarding career with blithequark. ```html Experienced Customer Service Talent Pool (Phoenix, AZ / Hybrid) – Revolutionizing Home Care Support At blithequark, we're dedicated to transforming the way home care is delivered, bringing dignity and support to patients needing care in their homes and to the caregivers who care for them. As a leading healthcare company, we're committed to creating an inclusive environment for all employees, celebrating diversity, and upholding our core values of Here For You, Own It, Do the Right Thing, and Be Positive. Join Our Mission to Make a Difference in Healthcare We're building a talent pool of strong customer service professionals for blithequark Arizona, and we're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining blithequark. This role will require you to conduct virtual or in-person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Profile We're looking for individuals who possess: Customer Service Skills : Excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening, and patience. Communication Skills : Excellent verbal and written communication skills and the ability to provide empathy and compassion to our patients and caregivers. Soft Skills : Good listening skills, emotional intelligence, and the ability to work well in a team. Problem-Solving : Ability to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time Management : Strong time management skills and the ability to prioritize tasks. Must be able to meet and exceed expectations. Technology : Computer proficiency required; strong typing skills and the ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking : Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patients and Caregivers through the process. Why Join blithequark? * Impact Lives : You'll play a vital role in supporting individuals and their families in need. * Growth Opportunities : We offer a supportive environment for professional development and advancement. * Competitive Benefits : Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events, and ongoing learning opportunities. Work Environment and Culture As a remote position, you'll have the flexibility to work from home while still being part of a dynamic team. Our office will be located in Phoenix, AZ, and you'll be required to come in weekly. We're committed to creating an inclusive environment where your voice matters, your work has meaning, and your career can thrive. Compensation and Benefits Our base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors, including skill set, years of relevant experience, education, location, and licensure/certifications. How to Apply If you're passionate about making a difference in healthcare and are looking for a rewarding career with blithequark, we encourage you to apply to our Customer Service Talent Pool. Review all current available job opportunities here: [Jobs - blithequark](link). Equal Opportunity Employer blithequark is an Equal Opportunity Employer and does not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Join Our Team Today! Don't miss this opportunity to be part of a dynamic team that's revolutionizing home care support. Apply now to our Customer Service Talent Pool and take the first step towards a rewarding career with blithequark. ``` Apply for this job