**Experienced Customer Service Specialist - Remote Opportunity at blithequark**

Are you a customer-centric professional with a passion for delivering exceptional service? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further than blithequark, a pioneering 100% union label supplemental benefits company that has been revolutionizing the industry for over 60 years. As a Customer Service Specialist at blithequark, you will play a vital role in driving customer satisfaction by fielding inquiries, addressing pain points, and maintaining extensive product knowledge. Our ideal candidate is a customer-first mindset and aims to deliver high-quality service in every customer interaction. If you're a motivated, results-driven individual with a strong work ethic and a desire to grow your career, we want to hear from you. **About blithequark** blithequark is the only 100% union label supplemental benefits company in the world, serving over 40,000 unions and associations internationally. Our mission is to provide both supplemental and permanent benefits to hard-working families, and we're committed to delivering exceptional service to our clients. With a rich history spanning over six decades, we've established ourselves as a leader in the industry, and we're looking for talented individuals like you to join our team. **Key Responsibilities** As a Customer Service Specialist at blithequark, your daily activities will include: * Inbound and outbound calling to engage with customers and address their inquiries * Setting appointments and performing presentations to members of unions that request our benefits * Maintaining extensive product knowledge to provide accurate and helpful information to customers * Completing necessary paperwork and quality control measures to ensure seamless operations * Participating in leadership development programs to enhance your skills and advance your career **What We Offer** At blithequark, we're committed to providing a comprehensive benefits package that supports your physical, emotional, and financial well-being. Some of the perks you can expect include: * Weekly advances and bonuses, with an average income of $55K in the first year * Long-term career progression opportunities to help you grow and develop your skills * Flexible work hours to accommodate your lifestyle and preferences * Remote work from home to enjoy the comfort and convenience of working in your own space * Residual income opportunities to help you build a secure financial future * Full health benefits to ensure your physical and mental well-being * Hands-on 1-on-1 training to help you develop the skills and knowledge you need to succeed * All-expenses-paid yearly office trips to exciting and exotic locations (previous destinations have included Puerto Rico, Cancun, Disney, Vegas, and the Bahamas) **Minimum Qualifications** To be considered for this role, you'll need to meet the following minimum qualifications: * Strong communication skills to effectively engage with customers and colleagues * Time management skills to prioritize tasks and meet deadlines * 18+ years of age to ensure you're eligible for our benefits package * Must pass a background check to ensure your safety and the safety of our clients * High school diploma (higher education preferred but not required) * Customer service and/or retail experience preferred but not required **Skills and Competencies** To succeed in this role, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills to build strong relationships with customers and colleagues * Strong problem-solving and analytical skills to resolve customer issues and improve processes * Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines * Strong time management and organizational skills to prioritize tasks and meet deadlines * Ability to maintain confidentiality and handle sensitive information with discretion * Strong product knowledge and ability to learn and adapt to new products and services **Career Growth Opportunities** At blithequark, we're committed to helping you grow and develop your skills and career. Some of the career growth opportunities you can expect include: * Leadership development programs to help you advance your career and take on new challenges * Opportunities for professional growth and development through training and education * A supportive and collaborative work environment that encourages teamwork and innovation * A comprehensive benefits package that supports your physical, emotional, and financial well-being **Work Environment and Company Culture** At blithequark, we're proud of our supportive and collaborative work environment, which encourages teamwork, innovation, and growth. Our company culture is built on a foundation of respect, empathy, and open communication, and we're committed to creating a workplace that's inclusive, diverse, and supportive of all employees. **Compensation and Benefits** At blithequark, we're committed to providing a comprehensive benefits package that supports your physical, emotional, and financial well-being. Some of the compensation and benefits you can expect include: * Weekly advances and bonuses, with an average income of $55K in the first year * Long-term career progression opportunities to help you grow and develop your skills * Flexible work hours to accommodate your lifestyle and preferences * Remote work from home to enjoy the comfort and convenience of working in your own space * Residual income opportunities to help you build a secure financial future * Full health benefits to ensure your physical and mental well-being * Hands-on 1-on-1 training to help you develop the skills and knowledge you need to succeed * All-expenses-paid yearly office trips to exciting and exotic locations (previous destinations have included Puerto Rico, Cancun, Disney, Vegas, and the Bahamas) **How to Apply** If you're a motivated, results-driven individual with a strong work ethic and a desire to grow your career, we want to hear from you. To apply for this role, please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! **Note:** In the interest of community wellness, our company has adjusted our business operations. As such, all interviews will be conducted via Video Conferencing. Apply for this job