**Experienced Customer Service Specialist – Government and Corporate Affairs**

Join the dynamic team at blithequark, where you'll embark on a journey of growth, exploration, and self-discovery. As a valued member of our Corporate Affairs Team within the Government Affairs Division, you'll have the opportunity to promote and sell air travel on blithequark, while developing your expertise and advancing your career. **Why You'll Love This Job** • As a key member of our Corporate Affairs Team, you'll be part of a collaborative and inclusive environment that values diversity and promotes a culture of excellence. • You'll have the chance to work with a talented team of professionals who share your passion for delivering exceptional customer service and promoting air travel on blithequark. • With a focus on customer satisfaction, you'll be empowered to resolve issues and provide solutions that meet the needs of our customers, while promoting a positive and mutually beneficial experience. • You'll have the opportunity to develop your skills and expertise in areas such as itinerary preparation, fare computation, and customer communication, while staying up-to-date with the latest policies and procedures. • As a valued member of our team, you'll be recognized and rewarded for your contributions, with opportunities for career growth and development. **Key Responsibilities** • Promote and sell air travel on blithequark to customers, while providing exceptional customer service and support. • Prepare itineraries, compute fares, issue refunds, and prepare and issue tickets in a timely and accurate manner. • Answer inquiries regarding general travel information and resolve customer problems in a mutually beneficial manner. • Communicate with customers over the phone to research passenger complaints, advise of cancelled or delayed flights, and provide updates on new rules, policies, and procedures. • Collaborate with the Corporate Affairs Team to develop and implement strategies to promote air travel on blithequark and improve customer satisfaction. **Essential Qualifications** • Bachelor's degree in a relevant field or equivalent experience/training. • Excellent leadership, organizational, and customer contact skills. • Ability to demonstrate high levels of initiative, exercise good judgment, and be dependable. • Satisfactory attendance required. • Ability to be resourceful and creative in resolving problems and providing solutions. **Preferred Qualifications** • Experience in customer service, sales, or a related field. • Knowledge of Native SABRE or similar systems. • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities. **Skills and Competencies** • Excellent communication and interpersonal skills. • Ability to work effectively in a team environment. • Strong problem-solving and analytical skills. • Ability to adapt to changing priorities and deadlines. • Proficiency in Microsoft Office and other software applications. **Career Growth Opportunities and Learning Benefits** • Opportunities for career advancement and professional development. • Access to training and development programs to enhance skills and knowledge. • Collaborative and inclusive work environment that values diversity and promotes a culture of excellence. • Recognition and rewards for contributions and achievements. **Work Environment and Company Culture** • Dynamic and inclusive work environment that values diversity and promotes a culture of excellence. • Collaborative and supportive team environment that encourages open communication and feedback. • Opportunities for career growth and development, with a focus on employee satisfaction and well-being. • Recognition and rewards for contributions and achievements. **Compensation, Perks, and Benefits** • Competitive salary and benefits package. • Travel perks, including access to over 365 destinations on more than 6,800 daily flights across our global network. • Health benefits, including access to health, dental, prescription, and vision benefits, as well as virtual doctor visits and flexible spending accounts. • Wellness programs to support employee well-being and success. • 401(k) program with employer contributions available after one year. **Join the blithequark Family** At blithequark, we're committed to creating a dynamic and inclusive work environment that values diversity and promotes a culture of excellence. We believe in empowering our employees to grow, develop, and succeed, while providing exceptional customer service and promoting air travel on blithequark. If you're passionate about delivering exceptional customer service, promoting air travel, and growing your career, we invite you to join our team at blithequark. Apply now and take the first step towards a rewarding and challenging career with a dynamic and inclusive organization. Apply Now! Apply for this job