**Experienced Customer Service Specialist – Entry-Level Position with Career Growth Opportunities at blithequark**

Are you passionate about delivering exceptional customer experiences and resolving complex issues with ease? Do you thrive in a fast-paced environment where no two days are the same? Look no further! blithequark is seeking an experienced Customer Service Specialist to join our team in Johnson City, Tennessee. As a key member of our customer-facing team, you will be responsible for providing top-notch support to our clients, analyzing issues, and developing innovative solutions to meet their needs. **About blithequark** blithequark is a dynamic and innovative company that values its employees and strives to create a work environment that is both collaborative and supportive. Our state-of-the-art facility, located at 4721 Lake Park Drive, Johnson City, TN 37615, is designed to foster creativity, productivity, and growth. With a strong focus on employee development and well-being, we offer a comprehensive benefits package, including competitive pay, health insurance, and opportunities for career advancement. **Job Summary** As a Customer Service Specialist at blithequark, you will be responsible for: * Evaluating and resolving service inquiries from clients across different platforms * Effectively using various computer systems to complete assigned tasks and address account inquiries * Developing and maintaining working knowledge of specific groups of blithequark products and services * Analyzing and identifying potential risks and identifying solutions that meet client needs * Completing assigned tasks in an accurate and efficient manner * Solving disputes and retaining clients, while minimizing operating loss, through adherence to established rules and regulations * Fulfilling the clients' necessities while providing an exceptional client experience **Responsibilities** * Assist with evaluating and resolving service inquiries from clients across different platforms * Effectively use various computer systems to complete assigned tasks and address account inquiries * Develop and maintain working knowledge of specific groups of blithequark products and services * Analyze and identify potential risks and identify solutions that meet client needs * Complete assigned tasks in an accurate and efficient manner * Solve disputes and retain clients, while minimizing operating loss, through adherence to established rules and regulations * Fulfilling the clients' necessities while providing an exceptional client experience **Key Qualifications** * 1-3 years' work experience in a related role * Proficient in Microsoft Office and Windows Operating Systems * Demonstrated experience solving customer service inquiries * Effective verbal and written communication skills * Ability to work in a fast-paced environment * Excellent technical and data entry skills, including the utilization of a 10-key touchpad * Proven ability to navigate multiple systems and customer service platforms concurrently **Education** * High School diploma or equivalent **Benefits and Perks** * Competitive rates starting at $19/hour * Day 1 health benefits * State-of-the-art facility with the latest technology and amenities * Flexible work strategies to accommodate your needs * Collaborative team environment * 401(k) match * Tuition reimbursement * Opportunities for career growth and advancement **Work Environment and Culture** * Our state-of-the-art facility is designed to foster creativity, productivity, and growth * Collaborative team environment with a focus on employee development and well-being * Opportunities for career growth and advancement * Comprehensive benefits package, including competitive pay, health insurance, and more **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. **Accessibility** If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Accessibility at blithequark. **EEO Policy Statement** View the EEO Policy Statement. **Pay Transparency Posting** View the Pay Transparency Posting. **Apply Now** Apply Job! Apply for this job