**Experienced Customer Service Representative – Ticketing and Baggage Handling at arenaflex**

At arenaflex, we're committed to delivering exceptional customer experiences that exceed our passengers' expectations. As a Customer Service Representative, you'll play a vital role in upholding our brand's reputation by providing seamless and personalized support to our customers. If you're passionate about delivering top-notch service, working in a fast-paced environment, and contributing to a dynamic team, we want to hear from you! **About arenaflex** arenaflex is a leading airline that operates with a strong commitment to its core values: Care, Honesty, Versatility, Employee Authority, and Cooperation. Our team is dedicated to making a positive impact on our customers' lives, and we're always looking for talented individuals who share our passion for delivering exceptional service. **Job Summary** We're seeking an experienced Customer Service Representative to join our team at arenaflex. As a key member of our customer service team, you'll be responsible for providing exceptional support to our passengers, handling ticketing and baggage-related queries, and ensuring a smooth and enjoyable travel experience for all. **Key Responsibilities** * Utilize a computer to sell, print, and reissue tickets, ensuring accurate and efficient processing. * Manage the registration process, verifying that customers have the necessary documentation for travel. * Label baggage and perform lifting tasks that involve moving items from scales to transport lines, as well as handling items at floor and mid-chest level. * Practice security-conscious behaviors in every operational cycle and procedure. * As a Door Specialist, assist passengers with boarding, trip planning, and gate boarding, ensuring a seamless and efficient experience. * Use computers to help passengers with seat availability, gate announcements, flight status, baggage handling, and check-in, as well as initiate the boarding process. * Work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously. * Practice security-conscious behaviors in every operational cycle and procedure. **Advantages and Benefits** At arenaflex, we're committed to creating a positive and supportive work environment that fosters growth and development. Our culture is built on a foundation of shared values, including: * Competitive compensation, industry-leading profit-sharing, and performance incentives. * Comprehensive benefits, including paid time off, holidays, and parental leave. * Access to a range of wellness programs, including mental health support, financial education, and physical wellness initiatives. * Domestic and international flight privileges for employees and eligible family members. * Opportunities to participate in community outreach and sustainability initiatives. * Recognition rewards and grants through our Relentless Together program. * Business Asset Groups, connecting employees with shared interests to promote diversity, provide perspective, and drive innovation. * Access to over 500 discounts, specialty savings, and intentional benefits through our Delta Advantage program. **What You'll Need to Succeed** * High school diploma or equivalent. * Strong commitment to safety and security, prioritizing the well-being of yourself and others. * Ability to work in a diverse and inclusive environment, embracing different perspectives and approaches. * Be at least 18 years old. * Ability to lift bags or items weighing up to 80 pounds. * Eligibility to live and work in the country you're applying to. * Basic computer skills, including proficiency in Microsoft Office and other software applications. * Excellent verbal and written communication skills, using proper grammar, tone, and expression. * Ability to work a fixed or rotating schedule, including evenings, nights, weekends, and holidays. * Fluency in English, both written and spoken. * Fluency in Spanish, both written and spoken. **Top 10 Interview Questions** * Can you tell us about yourself? * What interests you about this position? * What are your strengths? * What are your weaknesses? * Can you give an example of a time when you solved a problem creatively? * How do you handle stress and pressure? * How would you describe your work style? * Can you tell us about a time when you had to work with a difficult colleague or supervisor? * How do you stay organized and prioritize tasks? * What are your long-term career goals? **Required Documents** * Qualifications certificate with mark sheets. * Passport-sized photographs. * Signature. **How to Apply** * Read the official notification carefully from the official website. * Fill out the application form (link provided below). * Attach the required documents and passport-sized photo with signature. * Submit your application. Apply Job! Apply for this job