**Experienced Customer Service Representative – Remote Work from Home Opportunity at blithequark**

Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in fast-paced environments and possess excellent communication skills? If so, we invite you to join blithequark as an Experienced Customer Service Representative – Remote Work from Home Opportunity. As a key member of our team, you will play a vital role in providing top-notch customer service to our policyholders and stakeholders. **About blithequark** blithequark is a leading provider of innovative solutions in the insurance industry. Our mission is to empower individuals and families to achieve their goals by offering comprehensive insurance products and exceptional customer service. With a strong commitment to excellence, we strive to create a positive impact on our customers' lives. As a remote work from home opportunity, you will have the flexibility to work from the comfort of your own home while still being part of a dynamic and supportive team. **Primary Duties & Responsibilities** As an Experienced Customer Service Representative, you will be responsible for: * Heavy phone contact with policyholders, providers, and interested third parties to provide excellent customer service and resolve inquiries. * Processing policyholder requests from correspondence, phone calls, and emails in a timely and efficient manner. * Reviewing and maintaining new and revised procedures regarding policy information to ensure accuracy and compliance. * Maintaining department standards for number of calls, average handle time, and time management to ensure exceptional service delivery. * Providing excellent communication, both written and oral, and organization skills to effectively manage multiple tasks and priorities. * Maintaining confidentiality and handling sensitive information with tact and professionalism. * Demonstrating strong decision-making skills with the ability to analyze situations and make logical conclusions. * Working in a fast-paced environment with regular and predictable attendance required. **Requirements** To be successful in this role, you will need: * A high school diploma or equivalent, with some college preferred. * At least one year of office experience, with telecommunications experience a plus. * A life and health insurance background and knowledge of insurance operations desired. * Excellent customer service background and good phone skills. * Strong communication, both written and oral, and organization skills. * Ability to maintain confidentiality and handle sensitive information with tact and professionalism. * Demonstrated mathematical abilities and basic PC skills. * Ability to type at least 30WPM. * Reliable and predictable attendance of your assigned shift. * Ability to work Full-Time and/or Part-Time based on the specific position for which you're applying. **Physical Requirements** As a remote work from home opportunity, you will need to: * Have a home office/room or quiet and designated space to work in. * Have a fire extinguisher in your home for safety purposes. * Have a smartphone and high-speed internet (20mbps upload) before starting work. * Be able to work 40-hour workweek with regular and predictable attendance. **Required Skills** To succeed in this role, you will need: * Excellent customer service background and good phone skills. * Strong communication, both written and oral, and organization skills. * Ability to maintain confidentiality and handle sensitive information with tact and professionalism. * Demonstrated mathematical abilities and basic PC skills. * Ability to type at least 30WPM. * Reliable and predictable attendance of your assigned shift. * Ability to work Full-Time and/or Part-Time based on the specific position for which you're applying. **Work Environment & Company Culture** As a remote work from home opportunity, you will have the flexibility to work from the comfort of your own home while still being part of a dynamic and supportive team. blithequark values work-life balance and offers a range of benefits to support your well-being, including: * Flexible work arrangements to accommodate your needs. * Opportunities for professional growth and development. * Collaborative and supportive team environment. * Recognition and rewards for outstanding performance. * Comprehensive benefits package, including health insurance, retirement plan, and paid time off. **Compensation, Perks, and Benefits** As an Experienced Customer Service Representative, you will receive: * Competitive salary and benefits package. * Opportunities for professional growth and development. * Flexible work arrangements to accommodate your needs. * Recognition and rewards for outstanding performance. * Comprehensive benefits package, including health insurance, retirement plan, and paid time off. **How to Apply** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion. **Note** Please note that this job posting is for a remote work from home opportunity and requires a home office/room or quiet and designated space to work in. You will also need to have a fire extinguisher in your home for safety purposes. Apply for this job