**Experienced Customer Service Representative – Remote Opportunity in Texas**

At arenaflex, we're on a mission to revolutionize the customer service experience by providing top-notch support to our clients and their customers. As an Experienced Customer Service Representative, you'll play a vital role in delivering exceptional service, resolving issues, and driving customer satisfaction. If you're a tech-savvy problem solver with a passion for delivering outstanding customer experiences, we want to hear from you! **About arenaflex** arenaflex is a leading provider of customer care services and call centers, trusted by top companies worldwide. Our Fortune-500 clients rely on our expertise in customer care management, and we leverage world-class voice, chat, email, and social technologies to deliver exceptional results. With over 16,000 employees in major international markets, we serve tier-1 clients across multiple industry verticals. Our commitment to innovation, quality, and customer satisfaction has earned us a reputation as a leader in the industry. **Job Summary** As an Experienced Customer Service Representative, you'll be responsible for providing exceptional customer service, resolving issues, and driving customer satisfaction. You'll work closely with our team to deliver outstanding results, and your performance will be rewarded with opportunities for growth and advancement. If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we encourage you to apply. **Responsibilities** * Actively listen to customers to understand their concerns and provide personalized solutions * Upsell products and features while emphasizing benefits and driving customer satisfaction * Demonstrate excellent soft skills to provide the best customer service experience for our customers * Provide information about current plans and products, and identify new solutions that align with customer needs * Navigate through multiple computer applications with speed and accuracy to resolve customer issues * Collaborate with our team to deliver exceptional results and drive customer satisfaction **Requirements** * High-speed internet with at least 10 MBPS download speed (no satellite) * A USB wired headset with noise-canceling microphone * 18+ years of age and high school diploma or GED * Quiet, secured workspace * Must live in Texas to apply (if you live in AL, AR, FL, GA, ID, IN, KY, MS, NC, OK, SC, UT, VA, or WY, please find the same opportunity under those state-specific requisitions to apply) * At least 1 year of customer service experience * Professional positive attitude and courteous telephone etiquette * Experience using a computer in a work or non-work setting * Ability to thrive in a highly structured environment * Schedule with open availability (evenings/weekends required) **Benefits & Perks** * $14 per hour base pay * Access to up to 50% of your pay immediately after your shift * Health insurance (medical, dental, vision) and other benefits * Paid, virtual training * Opportunity to grow quickly into a trainer or supervisor * Eligibility to apply for new positions after 6 months of service * Opportunity to change positions before the 6-month period with manager approval **Career Growth Opportunities** At arenaflex, we're committed to helping our employees grow and develop their careers. As an Experienced Customer Service Representative, you'll have opportunities to: * Develop your skills and expertise through paid, virtual training * Take on new challenges and responsibilities as you grow in your role * Collaborate with our team to deliver exceptional results and drive customer satisfaction * Pursue opportunities for advancement into leadership roles, such as trainer or supervisor **Work Environment & Company Culture** arenaflex is a remote-friendly company that values flexibility and work-life balance. Our team is dedicated to delivering exceptional customer service, and we're committed to creating a positive and supportive work environment. As an Experienced Customer Service Representative, you'll have the opportunity to work from the comfort of your own home, with access to the latest technology and tools to help you succeed. **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * $14 per hour base pay * Access to up to 50% of your pay immediately after your shift * Health insurance (medical, dental, vision) and other benefits * Paid, virtual training * Opportunity to grow quickly into a trainer or supervisor **How to Apply** If you're a motivated, customer-focused individual with a passion for delivering exceptional service, we encourage you to apply. Please visit our website to submit your application and join our team at arenaflex. Apply Now! **Equal Opportunity Employer** arenaflex is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. **Important Notice** arenaflex recruiting correspondence will always come from a talent acquisition representative with an official @arenaflex email address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to [email protected]. Apply for this job