**Experienced Customer Service Representative – Remote Opportunity for Ultimate Medical Academy Grads**

Are you a recent Ultimate Medical Academy graduate looking for a fulfilling career that combines your passion for customer service with the flexibility of working from home? Do you want to join a forward-thinking global organization that prioritizes people-first culture, diversity, and inclusion? Look no further! Blithequark is seeking an experienced Customer Service Representative to join our remote team, where you'll have the opportunity to reimagine your career journey and develop "friends for life" while delivering exceptional customer experiences. **About Blithequark** Blithequark is a global organization that has earned numerous awards for being one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth." We're a team of game-changers from 70+ countries who are passionate about providing outstanding customer service experiences and tech-powered innovation. Our company culture is built on the principles of inclusivity, diversity, and mutual support, where every member contributes to and benefits from each other's success and well-being. **Career Growth and Personal Development** As a remote Customer Service Representative at Blithequark, you'll have access to a range of FREE Learning and Leadership Development programs designed to help you grow both professionally and personally. Our training programs are tailored to equip you with the skills and knowledge you need to succeed in your role, and our continuing support will ensure you stay up-to-date with the latest technologies and industry trends. Plus, about 80% of our managers and leaders have been promoted from within, so there's real career growth potential at Blithequark! **Key Responsibilities** As a Customer Service Representative working from home, you'll be responsible for: * Providing inbound customer support using a call flow guide * Helping customers resolve basic technical issues * Tracking, documenting, and retrieving information in databases * Offering additional products and/or services * Delivering expert customer experiences with a smile **Your Qualifications** To be successful in this role, you'll need: * To be a recent Ultimate Medical Academy graduate or from one of our other recruiting partners * 1+ year of customer service experience * Some positions may require an associate degree or higher and/or a 2-year medical certification * Open availability * A high school diploma or GED * A quiet, distraction-free environment to work from in your home * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Strong computer navigation skills and PC knowledge * A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) * High Speed internet (no wireless/hotspots or satellite) and a smartphone * Must reside in the United States and have a valid U.S. address for residence **What's in it for you?** At Blithequark, we believe in investing in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. As a remote Customer Service Representative, you'll enjoy: * A base salary range of $15-$18/hr. (pay rate will not be below the applicable minimum wage) * Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies * Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days * DailyPay enrollment option to access pay "early," when you want it * Paid training and performance-based incentives * Lucrative employee referral bonus opportunities * Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Work-from-home convenience * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more **Reimagine the Best Version of You!** If you're ready to take your career to the next level and join a global organization that prioritizes people-first culture, diversity, and inclusion, apply today! We're excited to hear from you and discover why over 440,000 game-changers around the globe call Blithequark their "employer of choice." **Location:** USA, OH, Work-at-Home **Language Requirements:** English **Time Type:** Full time **Physical & Mental Requirements:** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work:** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed:** Currently, this position may be performed only in the states listed here. **Equal Opportunity/Affirmative Action Employer:** Blithequark is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. **For more information regarding your EEO rights as an applicant, please visit the following websites:** * English * Spanish **To request a reasonable accommodation please click here.** **If you wish to review the Affirmative Action Plan, please click here.** Apply for this job