**Experienced Customer Service Representative - Remote Opportunity at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic, fast-paced environment where no two days are the same? Look no further than blithequark, a global digital business services company that's revolutionizing the way businesses operate. As a Customer Service Representative at blithequark, you'll be at the forefront of our mission to simplify, speed up, and make people's lives safer. **About blithequark** blithequark is a global leader in digital business services, empowering the world's best brands to streamline their operations and achieve sustainable growth. With a team of over 500,000 inspired and passionate individuals speaking more than 300 languages, we're a force for good in supporting our communities, clients, and the environment. Our global scale and local presence enable us to make a meaningful impact, and we're committed to creating a workplace that's conducive to happiness and a healthy work-life balance. **Benefits of Working with blithequark** As a valued member of our team, you'll enjoy a range of benefits that will make your career with blithequark truly rewarding: * **Paid Training**: We invest in your growth and development, providing comprehensive training to help you excel in your role. * **Competitive Wages**: You'll be fairly compensated for your hard work and dedication. * **Full Benefits**: Enjoy a comprehensive benefits package, including medical, dental, vision, 401k, and more. * **Paid Time Off**: Take breaks and recharge with our generous paid time off policy. * **Employee Wellness and Engagement Programs**: We prioritize your well-being and offer programs to support your physical, mental, and emotional health. **TP and You** At blithequark, we're not just looking for employees – we're looking for partners who share our passion for delivering exceptional customer experiences. As a Customer Service Representative, you'll be the eyes and ears of our team, fielding customer inquiries and finding innovative ways to respond. You'll work in a collaborative and engaging environment, interacting with people from all walks of life and discovering new opportunities for growth and development. **Your Responsibilities** As a Customer Service Representative at blithequark, your main responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. Your key tasks will include: * **Connecting with customers via phone, email, chat, and social media to resolve their questions or concerns** * **Calmly attempting to resolve and de-escalate any issues** * **Escalating interactions when necessary and appropriate** * **Responding to requests for assistance and/or processing payments** * **Tracking all call-related information for auditing and reporting purposes** * **Providing feedback on call issues** * **Upselling when required** **We're Looking for Fearless People** To succeed in this role, you'll need to be a fearless individual who's inspired to deliver exceptional customer experiences. We're looking for people who are: * **Ability to work remotely in a virtual team environment** * **6 months of customer service experience preferred** * **Over 18 years of age** * **Ability to type 25 wpm** * **High School Graduate or GED** * **Comfort with desktop computer systems** * **Proven oral and written communication skills** * **Logical problem-solving skills** * **Ability to navigate Windows operating systems** * **Organization and work prioritization skills** **Work from Home Requirements** To ensure your success as a remote Customer Service Representative, you'll need to meet the following requirements: * **Must be able to provide a personal device (desktop, laptop, or tablet) with Windows 11, Wired Ethernet LAN connection, Internet Connection (Satellite, wireless, and dial-up ISP are not permitted), a minimum of 4GB RAM** * **Internet Requirements:** * **Minimum subscribed download rate equal or exceeds 15.0 Mbps** * **Minimum subscribed upload rate equal or exceeds 5.0 Mbps** * **ISP must have no packet loss and ping under 50ms** * **Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN** * **Proof of internet speed required** * **Clean and quiet workspace** **Be Part of Our blithequark Family** At blithequark, we're committed to creating a workplace that's conducive to happiness and a healthy work-life balance. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a culture of inclusion and diversity, where everyone feels welcome and valued. **EOE/Disability/Vets** blithequark is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, regardless of their background, culture, or identity. **Apply Now** Ready to join the blithequark team and start your journey as a Customer Service Representative? Click the link below to apply now and take the first step towards a rewarding career with a global leader in digital business services. Apply for this job