Experienced Customer Service Representative – Part-Time Retail Sales Associate for Home Improvement Enthusiasts at blithequark in Goldsboro, NC

Remote Full-time
Welcome to blithequark: Where Careers and Customer Satisfaction Come Together At blithequark, we believe in fostering an inclusive work environment where everyone can thrive and grow. As a leader in the home improvement industry, we're committed to helping our customers achieve their goals, whether it's a DIY project or a professional renovation. Our mission is to provide exceptional customer service, and we're looking for talented individuals like you to join our team as a Customer Service Representative – Part-Time Retail Sales Associate. Are You Looking for a Career Opportunity that Aligns with Your Goals? Do any of the following statements resonate with you? You're at least 18 years old and eager to work in an inclusive environment that values diversity and promotes growth. You're a member of the military community or a veteran looking for a career that appreciates your skills and experience. You're retired but want to stay active and engaged in a part-time or full-time role. You need supplementary income to support your lifestyle or pursue your passions. You're interested in building a career with a company that doesn't require a four-year degree, but offers opportunities for growth and development. You're a stay-at-home parent ready to return to work and balance your family responsibilities with a fulfilling career. You need flexibility in your schedule to accommodate your family or other commitments. You're interested in debt-free education, tuition reimbursement, or certificate programs to enhance your skills and knowledge. You want to learn a skilled trade and potentially start your own business. You're bilingual and eager to utilize your language skills to provide exceptional customer service. You're passionate about DIY projects and want to share your expertise with customers. Job Overview: Customer Service Representative – Part-Time Retail Sales Associate As a Customer Service Representative – Part-Time Retail Sales Associate at blithequark, you'll be the face of our company, greeting customers, and providing them with an exceptional shopping experience. Your role will involve engaging with customers, understanding their needs, and offering expert advice and guidance to help them find the right products for their projects. You'll work collaboratively with our sales specialists to ensure that customers receive the best possible service and support. Key Responsibilities: Greet customers and provide a warm and welcoming experience. Engage with customers to understand their project needs and offer expert advice and guidance. Guide customers to the right products or introduce them to sales specialists who can provide further assistance. Share knowledge of products and services with customers to help them make informed purchasing decisions. Restock merchandise, water plants, and perform other tasks as required to maintain a clean and organized store environment. Deliver excellent customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner. Requirements and Qualifications: To be successful in this role, you'll need: To be at least 18 years old. 6 months of experience operating common retail technology, smartphones, tablets, or computers. The ability to lift up to 25lbs. unassisted, or over 25lbs. with assistance. Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues. A positive and friendly attitude, with a passion for providing exceptional customer service. The ability to work in a fast-paced environment, with a focus on meeting customer needs and achieving sales goals. Preferred Qualifications: Bilingual skills, with the ability to communicate effectively with customers who speak languages other than English. Previous experience in retail, customer service, or a related field. Knowledge of home improvement products and services, with the ability to provide expert advice and guidance to customers. Career Growth and Development Opportunities: At blithequark, we're committed to helping our employees grow and develop their careers. As a Customer Service Representative – Part-Time Retail Sales Associate, you'll have access to: Comprehensive training programs, designed to help you develop the skills and knowledge you need to succeed in your role. Opportunities for career advancement, with over 50% of our leaders starting as hourly associates. Flexible scheduling, to help you balance your work and personal life. A 10% discount on all blithequark products, to help you save money and enjoy the benefits of working with a leading home improvement company. Work Environment and Company Culture: At blithequark, we're proud of our inclusive and supportive work environment, where everyone is valued and respected. Our company culture is built on a foundation of: Integrity, with a commitment to doing the right thing, even when it's difficult. Respect, with a focus on treating everyone with dignity and respect. Excellence, with a passion for delivering exceptional customer service and achieving outstanding results. Compensation, Perks, and Benefits: As a Customer Service Representative – Part-Time Retail Sales Associate at blithequark, you'll enjoy a competitive compensation package, with opportunities to earn quarterly bonuses and participate in our comprehensive benefits program. Our benefits include: A 10% discount on all blithequark products. Flexible scheduling, to help you balance your work and personal life. Opportunities for career advancement, with over 50% of our leaders starting as hourly associates. Access to debt-free education, tuition reimbursement, and certificate programs, to help you develop your skills and knowledge. Conclusion: If you're passionate about delivering exceptional customer service, and you're looking for a career opportunity that aligns with your goals and values, we encourage you to apply for the Customer Service Representative – Part-Time Retail Sales Associate role at blithequark. As a member of our team, you'll have the opportunity to make a real difference in the lives of our customers, while developing your skills and advancing your career. Don't miss out on this exciting opportunity – apply today and start building a better life and career with blithequark! Apply for this job
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