**Experienced Customer Service Representative – Part-Time Remote Role at blithequark**

Are you passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment? Do you have a knack for problem-solving, a strong communication style, and a passion for staying up-to-date with the latest technology trends? If so, we invite you to join blithequark's Customer Service team as a part-time remote Customer Service Representative! **About blithequark** blithequark is the world's leading streaming entertainment service, with over 200 million members in more than 190 countries. We deliver award-winning TV series, documentaries, feature films, and more across various genres and languages. Our mission is to provide an unparalleled entertainment experience to our members worldwide, and we're looking for talented individuals like you to help us achieve this goal. **Position Overview** As a part-time remote Customer Service Representative at blithequark, you will play a vital role in ensuring that our members have an outstanding entertainment experience. You will be responsible for handling inbound customer inquiries via chat, email, and phone, providing effective troubleshooting for account, billing, and streaming issues, and guiding members through our features to ensure an optimal user experience. This is a perfect role for individuals with excellent communication skills, a passion for customer satisfaction, and the flexibility to work from home. **Key Responsibilities** • Handle inbound customer inquiries via chat, email, and phone, responding to questions and concerns in a timely and professional manner. • Provide effective troubleshooting for account, billing, and streaming issues, using your problem-solving skills to resolve customer concerns. • Guide members through blithequark's features and ensure an optimal user experience, providing clear and concise instructions and support. • Document and track customer interactions using internal systems, ensuring that all customer information is accurate and up-to-date. • Collaborate with team members to solve problems and suggest service improvements, contributing to the continuous improvement of our customer service processes. **Requirements** • Residency: Must be based in the United States. • Education: High school diploma or equivalent. • Experience: + 1+ years of experience in customer service, help desk, or related field (preferred). + Familiarity with streaming platforms or technology support (a plus). • Skills: + Strong verbal and written communication, with the ability to communicate complex information in a clear and concise manner. + Problem-solving and multitasking abilities, with the ability to handle multiple customer inquiries simultaneously. + Empathy and patience when addressing customer concerns, with a focus on providing a positive and supportive experience. + Comfortable using technology and navigating multiple systems simultaneously, with a willingness to learn and adapt to new tools and processes. **Schedule & Benefits** • Flexible part-time schedule (10–20 hours per week), allowing you to balance your work and personal life. • Competitive hourly wage, recognizing your value and contributions to our team. • Access to a complimentary blithequark subscription, so you can experience our services firsthand. • Opportunities for growth within the company, with a focus on developing your skills and advancing your career. **Work Environment & Company Culture** At blithequark, we value diversity, equity, and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all employees. Our company culture is built on a foundation of collaboration, innovation, and customer obsession, and we're always looking for talented individuals who share our values and passion for delivering exceptional customer experiences. **How to Apply** If you're passionate about delivering exceptional customer experiences and working in a dynamic, fast-paced environment, we invite you to apply for this part-time remote Customer Service Representative role at blithequark. Please submit your application, including a resume and a brief cover letter, explaining why you would be a great fit for this role. Apply online through our official blithequark Careers page. What We Offer • Competitive hourly wage • Flexible part-time schedule (10–20 hours per week) • Access to a complimentary blithequark subscription • Opportunities for growth within the company • A dynamic, fast-paced work environment with a focus on collaboration and innovation • A company culture that values diversity, equity, and inclusion How to Apply • Submit your application, including a resume and a brief cover letter, explaining why you would be a great fit for this role. • Apply online through our official blithequark Careers page. Why Join blithequark? • Join a company that's passionate about delivering exceptional customer experiences and creating a positive impact on the world. • Work in a dynamic, fast-paced environment with a focus on collaboration and innovation. • Develop your skills and advance your career in a company that values diversity, equity, and inclusion. • Enjoy a flexible part-time schedule and competitive hourly wage. • Access to a complimentary blithequark subscription and opportunities for growth within the company. Equal Employment Opportunity blithequark is an equal employment opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds, and we're dedicated to creating a workplace that's welcoming and inclusive for all employees. Apply for this job