**Experienced Customer Service Representative - Outdoor Airport Operations**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join the dynamic team at blithequark, a leading enterprise in the transportation industry, as an Experienced Customer Service Representative - Outdoor Airport Operations. **About blithequark** At blithequark, we're not just a company - we're a community of driven individuals who share a common purpose: to move the future of transportation forward with innovative, customer-focused solutions. With a team of over 25,000 talented professionals, we're proud to make a positive difference in the lives of our colleagues, customers, and communities where we operate. Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. **Job Summary** As an Experienced Customer Service Representative - Outdoor Airport Operations, you'll play a vital role in delivering exceptional customer experiences at our airport locations. You'll assist customers in different parts of the rental or return process, providing excellent service while working outdoors in a fast-paced environment. This is an exciting opportunity to join a dynamic team and develop your skills in customer service, communication, and problem-solving. **Key Responsibilities** * Assist customers in different parts of the rental or return process, including checking cars, processing rentals, and checking-in or returning vehicles * Provide excellent customer service while working outdoors in a fast-paced environment * Enter information in a handheld device and process transactions accurately and efficiently * Work collaboratively with colleagues to ensure seamless customer experiences * Maintain a clean and safe working environment, adhering to blithequark's high standards * Participate in on-the-job training and ongoing development to enhance your skills and knowledge **Perks and Benefits** * Competitive hourly wage ($16.00/hour) with shift premium opportunities * Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) * On-the-job training and development opportunities * Paid time off and medical, dental, and other insurance benefits * Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses * Retirement benefits (401k) and employee discounts, including discounted car rental and purchase of blithequark vehicles * Opportunities for career growth and advancement in a dynamic and supportive environment **Essential Qualifications** * Valid Driver's License * Basic computer skills (typing, data entry) * Effective verbal communication skills * Willingness to work outdoors in a fast-paced environment * Flexibility to work all shifts, including evenings, weekends, and holidays * Ability to type, sit, stand, walk, or move throughout rental lot and enter/exit vehicles for prolonged periods * Ability to drive a variety of vehicles * Must be 18 years of age and legally authorized to work in the United States **Preferred Qualifications** * 6 months retail customer service experience in a fast-paced environment * Previous experience working in an outdoor environment or in a customer-facing role * Basic knowledge of computer software and systems **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and critical thinking skills * Ability to work independently and as part of a team * Basic computer skills and knowledge of software applications * Ability to learn and adapt to new systems and processes **Career Growth Opportunities** At blithequark, we're committed to helping our employees grow and develop their careers. We offer a range of training and development opportunities, including on-the-job training, mentorship programs, and leadership development initiatives. Our goal is to help you achieve your career aspirations and reach your full potential. **Work Environment and Company Culture** Our airport locations are fast-paced and dynamic environments where you'll have the opportunity to work with a diverse range of customers and colleagues. We're proud of our performance-driven culture, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. Our team is passionate about delivering exceptional customer experiences and making a positive difference in the lives of our colleagues, customers, and communities. **Compensation and Benefits** We offer a competitive hourly wage ($16.00/hour) with shift premium opportunities, as well as a range of benefits, including paid time off, medical, dental, and other insurance benefits, and retirement benefits (401k). We also offer employee discounts, including discounted car rental and purchase of blithequark vehicles. **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website at [insert website URL] to learn more about this role and to submit your application. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. **Disclaimer** This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of blithequark. Apply for this job