**Experienced Customer Service Representative – National Campaigns Unit – FULLY REMOTE**

Are you a customer service professional with a passion for delivering exceptional experiences? Do you thrive in a dynamic, fast-paced environment where no two calls are ever the same? If so, we invite you to join blithequark's National Campaigns Unit as a Customer Service Representative, working FULLY REMOTE from anywhere outside of California. **About blithequark** As a leading provider of technology services, talent solutions, and real-world applications, blithequark is a partner in transformation, helping clients activate ideas and solutions to take advantage of a new world of opportunity. With a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia, we are a force to be reckoned with. Our commitment to innovation, excellence, and customer satisfaction drives everything we do. **Job Summary** As a Customer Service Representative in our National Campaigns Unit, you will play a critical role in providing shareholder communications for public companies on behalf of internal clients. Your primary responsibility will be to engage with investors, respond to their inquiries, and provide accurate information to ensure their votes are cast in the best interest of the company. This is a unique opportunity to work with a dynamic team, develop your skills, and make a real impact on the success of our clients. **Key Responsibilities** - Respond to inbound, outbound, and email inquiries from investors, providing accurate and timely information to ensure their votes are cast in the best interest of the company. - Engage with investors, listening to their concerns, and addressing their questions in a professional and empathetic manner. - Collaborate with internal teams to develop and implement effective communication strategies that meet the needs of our clients and their shareholders. - Utilize your excellent communication skills to convey complex information in a clear and concise manner, ensuring that investors understand the importance of their vote. - Participate in training and development programs to enhance your skills and knowledge, staying up-to-date on industry trends and best practices. - Work collaboratively with your team to achieve shared goals, providing support and guidance as needed. **Essential Qualifications** - High School Diploma or equivalent required. - At least 6 months of experience in customer service, data entry, or a related field. - Excellent speaking voice and ability to communicate effectively with investors. - Strong grammar and English language skills, with the ability to read and correct errors. - Ability to work independently, with minimal supervision, and as part of a team. - Strong problem-solving skills, with the ability to think critically and make sound judgments. **Preferred Qualifications** - Experience working in a call center or customer service environment. - Familiarity with shareholder communications and proxy voting processes. - Strong knowledge of grammar, punctuation, and spelling. - Ability to work in a fast-paced environment, with multiple priorities and deadlines. - Strong time management skills, with the ability to prioritize tasks and manage your time effectively. **Equipment Requirements** - A current MacBook or Windows (10 or 11) computer, with a stable internet connection. - A USB headset, with a clear and crisp sound quality. - Dual monitors, although not required, will be beneficial in managing multiple tasks and windows. - Ability to come off mute when called on, participate in chat, and complete tasks as requested. - Internet speed of at least 50 download/10 upload. **Work Environment and Company Culture** As a remote employee, you will have the flexibility to work from anywhere outside of California, with a stable internet connection. Our company culture is built on a foundation of innovation, excellence, and customer satisfaction. We value diversity, equity, and inclusion, and are committed to creating a workplace where everyone feels welcome and valued. **Compensation, Perks, and Benefits** We offer a competitive salary, with opportunities for growth and advancement. Our benefits package includes: - Comprehensive health insurance, with medical, dental, and vision coverage. - 401(k) retirement plan, with a company match. - Paid time off, including vacation, sick leave, and holidays. - Opportunities for professional development and training. - A dynamic and supportive work environment, with a team of experienced professionals. **How to Apply** If you are a motivated and customer-focused individual, with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter, outlining your experience, skills, and qualifications. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from all qualified candidates, without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. Apply for this job