**Experienced Customer Service Representative – Insurance Industry Expert – Remote Part-Time or Full-Time Opportunity at blithequark**

Are you a customer-centric individual with a passion for delivering exceptional service? Do you thrive in a dynamic, entrepreneurial environment where no two days are the same? Look no further than blithequark, a leading boutique direct-marketing company specializing in insurance products through strategic partnerships with college and university alumni associations. As a Customer Service Representative, you will play a vital role in shaping the customer experience, fostering long-term relationships, and driving business growth. **About blithequark** Founded in 1973, blithequark has established itself as a trusted name in the insurance industry, with a rich history of innovation and customer satisfaction. Our team of approximately 28 dedicated professionals operates in an entrepreneurial environment that encourages creativity, collaboration, and continuous learning. As a remote, part-time or full-time Customer Service Representative, you will join a dynamic team that values flexibility, work-life balance, and professional growth. **The Position** As a Customer Service Representative at blithequark, you will be the face of our company, interacting with current and prospective customers to provide personalized support, answer questions, and address concerns. Your primary responsibility will be to handle phone and email inquiries, ensuring that every customer interaction is a positive and memorable experience. **Key Responsibilities** • Handle phone and email inquiries from current and prospective customers, providing timely and accurate responses to their questions and concerns. • Prepare well-written responses to customers, ensuring that all communication is clear, concise, and professional. • Process insurance quotes, coordinate underwriting, and assemble insurance certificates digitally, maintaining accurate records and meeting deadlines. • Utilize Microsoft Office (Word, Excel, and Outlook) to manage customer interactions, track progress, and maintain a high level of productivity. • Collaborate with internal teams to resolve customer issues, provide feedback, and implement process improvements. • Adapt to seasonal work volume fluctuations, adjusting your work schedule as needed to ensure seamless customer service. **Ideal Candidate Profile** We are seeking a highly motivated, customer-focused individual with excellent communication and reasoning skills. The ideal candidate will possess: • Strong computer skills, with proficiency in Microsoft Office (Word, Excel, and Outlook). • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues. • Ability to multitask, prioritize tasks, and manage multiple projects simultaneously. • Flexibility to adjust work schedule to accommodate seasonal work volume fluctuations. • Prior client service experience and/or insurance license is a significant plus. • Strong problem-solving skills, with the ability to think critically and creatively. • Ability to work independently, with minimal supervision, and as part of a remote team. **What We Offer** As a Customer Service Representative at blithequark, you can expect: • A dynamic, entrepreneurial environment that encourages creativity, collaboration, and continuous learning. • Flexible work arrangements, including remote part-time or full-time opportunities. • Competitive compensation and benefits package, including health insurance, retirement plan, and paid time off. • Opportunities for professional growth and development, including training, mentorship, and career advancement. • A collaborative, supportive team environment that values work-life balance and employee well-being. • Access to cutting-edge technology and tools, ensuring you stay ahead of the curve in the insurance industry. **Next Steps** If you are a motivated, customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. To be considered, please submit your resume with "Customer Service Representative" in the subject line, along with a customized cover letter, including your salary requirements. Submissions lacking the requested information will not be prioritized. Candidates of interest to blithequark will be contacted with additional information about the position and for a preliminary phone interview and employment testing. Some candidates may then be invited for a video interview. Don't miss this opportunity to join a dynamic team that values customer satisfaction, innovation, and employee growth. Apply now to become a part of blithequark's success story! **Apply Now** Apply Job! Apply for this job