**Experienced Customer Service Representative – Full-Time – St. Louis**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy problem-solving? If so, we invite you to join blithequark's dynamic Customer Service team in St. Louis, Missouri. As a key member of our team, you will play a vital role in providing top-notch support to our valued customers, ensuring their satisfaction and loyalty to blithequark. **About blithequark** blithequark is a global leader in e-commerce and customer-centric innovations, dedicated to providing the best products and services to our customers. We believe that great employees are the key to our success, and we strive to create a dynamic and supportive work environment where your growth and contributions are valued. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted and innovative company, and we're excited to welcome talented individuals like you to our team. **Job Summary** As a Customer Service Representative at blithequark, you will be the first point of contact for our customers, providing prompt and efficient support for their questions and concerns. You will handle customer inquiries via phone, email, and chat, resolve customer complaints and issues promptly, and provide product and service information. You will also collaborate with team members to improve customer satisfaction and contribute to the growth and success of our company. **Responsibilities** * Handle customer inquiries via phone, email, and chat, responding to questions and concerns in a timely and professional manner * Resolve customer complaints and issues promptly, providing solutions and alternatives when necessary * Provide product and service information, including features, benefits, and usage instructions * Update customer accounts and documentation, ensuring accuracy and completeness * Collaborate with team members to improve customer satisfaction, share best practices, and develop new solutions * Participate in ongoing training and development programs to enhance your skills and knowledge * Meet or exceed performance metrics, including response times, resolution rates, and customer satisfaction scores **Requirements** * High school diploma or equivalent required * Excellent communication and interpersonal skills, with the ability to interact with customers in a professional and courteous manner * Basic computer proficiency, including Microsoft Office and customer relationship management (CRM) software * Ability to work in a fast-paced environment, with multiple priorities and deadlines * Problem-solving skills, with the ability to analyze issues and develop effective solutions * Previous customer service experience is preferred but not required **Benefits** * Competitive hourly rate of $15-$18 per hour * Comprehensive benefits package, including health, dental, and vision insurance * Paid training programs, including onboarding, product knowledge, and soft skills development * Paid vacations and holidays, with opportunities for flexible scheduling and remote work * 401(k) matching, with a company-matched retirement savings plan * Employee discounts, including exclusive access to blithequark products and services * Opportunities for career growth and advancement, with a focus on employee development and succession planning **Work Environment** Our St. Louis office is a dynamic and supportive work environment, with a team-oriented culture and a focus on employee well-being. We offer a range of amenities and services, including on-site fitness classes, healthy snacks, and a relaxed dress code. Our team is passionate about delivering exceptional customer experiences, and we're committed to creating a workplace that is inclusive, diverse, and supportive of all employees. **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional service, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter, highlighting your relevant experience and qualifications. We look forward to hearing from you and learning more about your career goals and aspirations. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from all qualified candidates, regardless of race, color, national origin, sex, age, disability, or any other protected characteristic. Apply for this job