**Experienced Customer Service Representative – Evening & Weekends Part/Full Time Shift at arenaflex**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy the flexibility of working varied shifts? If so, we invite you to join arenaflex's dynamic Customer Service team as an Evening & Weekends Part/Full Time Shift Representative. **About arenaflex** arenaflex is a leading provider of innovative solutions and services, dedicated to empowering individuals and businesses to achieve their full potential. Our team is comprised of talented professionals who share a common goal: to make a positive impact on our customers' lives. As a valued member of our team, you will have the opportunity to grow and develop your skills in a supportive and inclusive work environment. **Job Summary** As a Customer Service Representative at arenaflex, you will be responsible for providing exceptional customer experiences through phone, email, and chat interactions. You will work closely with our customers to resolve their queries, address their concerns, and provide solutions that meet their needs. This is a part-time and full-time opportunity, with flexible scheduling to accommodate your lifestyle. **Key Responsibilities** - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Resolve customer complaints and concerns in a fair and efficient manner - Provide accurate and up-to-date information on arenaflex's products and services - Collaborate with internal teams to resolve complex customer issues - Meet or exceed customer satisfaction targets and service level agreements - Participate in ongoing training and development to enhance your skills and knowledge - Work effectively in a team environment to achieve shared goals and objectives **Essential Qualifications** - High School Diploma or equivalent (Preferred) - Excellent verbal and written communication skills (spelling and grammar) - Excellent listening comprehension skills - Proficient with basic computer applications - Clear, Professional, Friendly voice - Type at least 35 words per minute with 90% accuracy - Excellent customer service skills **Preferred Qualifications** - Spanish/English Bilingual - Previous customer service experience in a call center environment - Familiarity with arenaflex's products and services **Skills and Competencies** - Excellent communication and interpersonal skills - Ability to work in a fast-paced environment with multiple priorities - Strong problem-solving and analytical skills - Ability to work effectively in a team environment - Proficiency in basic computer applications (Microsoft Office, Google Suite, etc.) - Strong customer service skills and a passion for delivering exceptional customer experiences **Career Growth Opportunities and Learning Benefits** As a valued member of our team, you will have access to ongoing training and development opportunities to enhance your skills and knowledge. arenaflex is committed to helping you grow and develop your career, with opportunities for advancement and professional growth. **Work Environment and Company Culture** arenaflex is a positive and family-feel work environment that values diversity, inclusion, and work-life balance. Our team is comprised of talented professionals who share a common goal: to make a positive impact on our customers' lives. We offer a supportive and inclusive work environment that encourages collaboration, creativity, and innovation. **Compensation, Perks, and Benefits** - Starting pay: $15.00 per hour (Bilingual Differential) - Part-time flexibility - Inbound Call Center - Health and Dental benefits available to employees who work 30+ hours a week - Paid Time Off/Vacation Time after a year of continuous employment - Overtime pay during company-recognized holidays **Schedule** - 8 hour shift - Evening shift (4PM to 11PM or 12AM) - Holidays - Weekends as needed **Location** - Columbus, GA 31907 (Required) **Work Location** - Remote If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we invite you to apply for this exciting opportunity to join arenaflex's dynamic Customer Service team. Apply online at arenaflex.com to take the first step towards a rewarding and challenging career with a leading provider of innovative solutions and services. How to Apply To apply for this exciting opportunity, please submit your application online at arenaflex.com. We look forward to reviewing your application and welcoming you to our team. About arenaflex arenaflex is a leading provider of innovative solutions and services, dedicated to empowering individuals and businesses to achieve their full potential. Our team is comprised of talented professionals who share a common goal: to make a positive impact on our customers' lives. Join our Team If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we invite you to apply for this exciting opportunity to join arenaflex's dynamic Customer Service team. Apply online at arenaflex.com to take the first step towards a rewarding and challenging career with a leading provider of innovative solutions and services. Apply for this job