**Experienced Customer Service Representative – Delivering Exceptional Experiences at blithequark**

Are you a people person with a passion for making a difference in the lives of others? Do you thrive in fast-paced environments where no two days are ever the same? If you're a customer service rockstar with a heart of gold, we want to hear from you! blithequark is on the hunt for a talented Customer Service Representative to join our dynamic team and help us deliver exceptional experiences to our customers. **Why blithequark?** At blithequark, we're more than just a company – we're a community of like-minded individuals who share a common purpose: to love on those that come into our path. Our work is bigger than just a bottom dollar; it's about making a positive impact on people's lives. We're a socially minded organization with a heart for serving others, and we're looking for team members who share our values. **Our Culture is Key** We believe that our culture is the foundation of our success, and we're committed to hiring people who embody our values. Our team is like a big, happy family, and we're looking for someone who will fit right in. If you're a team player with a positive attitude, a willingness to learn, and a passion for delivering exceptional customer experiences, we want to hear from you! **What We Offer** * Competitive hourly rate: $15.00 - $16.00 per hour * Comprehensive benefits package, including: + Paid medical and dental insurance + Paid vacation time + Paid sick time + Paid bereavement leave + Paid holidays + Paid short-term and long-term disability + Paid life insurance + Retirement plan with match + Employee discount * Opportunities for career growth and professional development * A dynamic and supportive work environment * A chance to make a real difference in the lives of our customers **Job Details** * Location: blithequark Headquarters in Azle, TX (Note: This position will start as work-from-home, but will transition to in-office full-time starting summer to fall 2025) * Position: Full-time * Hours: Typically Monday to Friday, 8:30am - 5pm * Travel: None required * Required: Good internet connection **Main Responsibilities** * Answer phones, emails, and/or chat from our customers in a timely and professional manner * Assist customers in our showroom with a smile and a positive attitude * Record and document customer information as needed * Process sales and returns efficiently and accurately * Resolve customer concerns in a fair and timely manner * Provide exceptional customer service and put a smile on our customers' faces **Essential Qualifications** * 1-2 years of customer service experience in a retail or call center environment * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Basic computer skills and proficiency in Microsoft Office **Preferred Qualifications** * Experience in a showroom or sales environment * Knowledge of customer relationship management (CRM) software * Certification in customer service or a related field * Bilingual or multilingual skills **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment with multiple priorities * Strong problem-solving and conflict resolution skills * Ability to work independently and as part of a team * Basic computer skills and proficiency in Microsoft Office * Ability to learn and adapt to new systems and processes * Strong attention to detail and organizational skills **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our team members grow and develop their careers. We offer a range of training and development programs, including: * On-the-job training and coaching * Regular feedback and performance evaluations * Opportunities for advancement and career growth * Access to industry-leading training and development programs * A supportive and collaborative work environment **Work Environment and Company Culture** Our blithequark Headquarters is a dynamic and supportive work environment that's designed to inspire creativity and collaboration. We're a socially minded organization with a heart for serving others, and we're looking for team members who share our values. Our culture is built on a foundation of: * Respect and empathy for all team members * Open communication and transparency * A commitment to excellence and continuous improvement * A passion for learning and growth * A sense of humor and fun! **Compensation, Perks, and Benefits** We offer a competitive hourly rate, comprehensive benefits package, and a range of perks and benefits, including: * Competitive hourly rate: $15.00 - $16.00 per hour * Comprehensive benefits package, including: + Paid medical and dental insurance + Paid vacation time + Paid sick time + Paid bereavement leave + Paid holidays + Paid short-term and long-term disability + Paid life insurance + Retirement plan with match + Employee discount * Opportunities for career growth and professional development * A dynamic and supportive work environment * A chance to make a real difference in the lives of our customers **How to Apply** If you're a customer service rockstar with a heart of gold, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to meet our next team member! Apply for this job