**Experienced Customer Service Representative – Delivering Exceptional Experiences at blithequark**

Are you passionate about delivering exceptional customer experiences and building long-lasting relationships? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we invite you to join the blithequark team as an Experienced Customer Service Representative! At blithequark, we're committed to providing our customers with the best possible experience, and we're looking for talented individuals like you to help us achieve this goal. As a Customer Service Representative, you'll be the face of our company, working closely with customers to resolve their queries, address their concerns, and provide them with the solutions they need to succeed. **About blithequark** blithequark is a leading distributor of shipping, industrial, and packaging materials, with a strong presence in North America. Our company is built on a foundation of family values, and we're proud to have over 9,000 employees across 13 locations. We're a drug-free workplace and an equal opportunity employer, committed to creating a diverse and inclusive environment where everyone can thrive. **Job Responsibilities** As a Customer Service Representative at blithequark, you'll be responsible for: * Processing customer orders and inquiries in a collaborative call center using world-class technology * Communicating with customers over phone, email, and chat * Helping customers navigate our website and online ordering system * Becoming a product and solutions expert, equipped to answer product, pricing, and shipping questions quickly and confidently * Collaborating with internal teams to resolve customer issues and provide exceptional service **Minimum Requirements** To be successful in this role, you'll need: * A high school diploma or equivalent; a bachelor's degree is preferred * Prior customer service experience is a plus, but we'll train you to provide legendary service for our customers * Excellent communication and problem-solving skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong product knowledge and a willingness to learn **Benefits** As a valued member of the blithequark team, you'll enjoy: * Complete health insurance coverage and a 401(k) plan with a 6% employer match that starts day one * Multiple bonus programs to recognize your hard work and dedication * Paid holidays and generous paid time off to recharge and relax * Tuition Assistance Program to support your professional development and continuing education * Employee perks, including best-in-class facilities, a first-class fitness center, and beautifully maintained walking paths **Work Environment and Culture** At blithequark, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our employees. Our facilities are clean, modern, and equipped with the latest technology to help you do your job efficiently and effectively. We believe in recognizing and rewarding our employees for their hard work and dedication, and we offer a range of benefits and perks to support your career growth and development. **Career Growth Opportunities** As a Customer Service Representative at blithequark, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. We offer training and development programs to help you advance your career, and we're committed to promoting from within whenever possible. Whether you're interested in moving into a leadership role or exploring new opportunities within the company, we'll support you every step of the way. **Compensation and Perks** We offer a competitive hourly rate of $24-$28 per hour, with a $2 shift differential. You'll also enjoy a range of benefits and perks, including: * Complete health insurance coverage * 401(k) plan with a 6% employer match * Multiple bonus programs * Paid holidays and generous paid time off * Tuition Assistance Program * Employee perks, including best-in-class facilities, a first-class fitness center, and beautifully maintained walking paths **How to Apply** If you're passionate about delivering exceptional customer experiences and building long-lasting relationships, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you! **Equal Opportunity Employer** blithequark is an equal opportunity employer, committed to creating a diverse and inclusive environment where everyone can thrive. We welcome applications from qualified candidates of all backgrounds, and we're proud to be an EEO/AA Employer/Vet/Disabled. Apply for this job