**Experienced Customer Service Representative (CSR) – Virtual, Remote Opportunity with blithequark**

Are you a customer service expert looking for a flexible and rewarding opportunity to work from the comfort of your own home? Do you possess excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences? If so, we invite you to join blithequark as an Independent Contractor Customer Service Representative (CSR) in a virtual, remote role. **About blithequark** blithequark is a leading provider of innovative solutions and services to clients across various industries. Our mission is to empower individuals and businesses to achieve their goals through exceptional customer service, cutting-edge technology, and a commitment to excellence. As a blithequark Independent Contractor, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and enjoy a flexible and rewarding work environment. **Job Summary** As a blithequark Independent Contractor Customer Service Representative (CSR), you will be responsible for providing top-notch customer service to our clients' enthusiastic callers. You will be working in a virtual, remote environment, answering inbound calls, resolving customer inquiries, and providing exceptional service experiences. This is a fantastic opportunity to showcase your skills, expertise, and passion for customer service while enjoying the flexibility and autonomy of working as an Independent Contractor. **Benefits of Working with blithequark** As a blithequark Independent Contractor, you will enjoy the following benefits: * **Set and Maintain Your Own Schedule**: Work at your own pace and schedule, allowing you to balance your work and personal life. * **Bi-Monthly Invoicing**: Receive regular payments for your services, giving you financial stability and security. * **Performance Incentives**: Earn bonuses and rewards for meeting and exceeding performance targets, recognizing your hard work and dedication. * **Uncapped Earning Potential**: Your earning potential is directly tied to your performance, allowing you to increase your income as you grow and develop your skills. * **Work-From-Home**: Enjoy the flexibility and convenience of working from the comfort of your own home, reducing commuting time and expenses. **Job Qualifications** To be successful as a blithequark Independent Contractor Customer Service Representative (CSR), you will need to possess the following qualifications: * **Minimum of 3 months of customer service experience**: You should have a solid foundation in customer service, preferably in a telephone-based or call center-oriented environment. * **Ability to type 40 wpm or higher with an emphasis on accuracy**: You should be able to type quickly and accurately, with a focus on delivering high-quality work. * **Moderate Proficiency in Computer Operation, Maintenance, and Troubleshooting**: You should be comfortable using computers, troubleshooting technical issues, and maintaining software and hardware. * **Ability to complete online certification using resources we provide independently with minimal assistance**: You should be able to learn and complete online certification programs with minimal support. * **Pleasant, enthusiastic phone presence with attention to intonation, diction, and inflection**: You should possess excellent communication skills, a positive attitude, and the ability to engage with customers in a friendly and professional manner. * **Ability to Read Scripting provided by our clients verbatim**: You should be able to read and deliver scripted responses accurately and confidently. * **Previous experience working in a remote atmosphere is preferred but not required**: While experience working remotely is preferred, it is not essential. We are happy to train and support you in this environment. * **Ability to successfully clear a criminal background check**: You should be able to pass a background check, ensuring a safe and secure work environment. **Office Environment** As a blithequark Independent Contractor, you will be working from your own home office. Your workspace must be in an appropriate, private location free of all background noises. You will need to ensure that your workspace meets the following requirements: * **Computer and other equipment**: You will need to have a Windows-based PC with anti-malware security software, meeting the minimum requirements outlined below. * **High-speed internet**: You will need to have a reliable high-speed internet connection, meeting the minimum bandwidth requirements outlined below. **Computer Requirements** To ensure compatibility with blithequark's platforms and programs, you will need to meet the following computer requirements: * **Windows Based PC**: You will need to have a Windows-based PC, as Mac/Apple systems are not compatible with blithequark's platforms and programs. * **Anti-Malware Security Software**: You will need to have anti-malware security software installed on your PC. * **Minimum 2 GB RAM**: You will need to have at least 2 GB of RAM to ensure smooth performance. * **CPU (Intel or AMD) 2GHz processor (or equivalent)**: You will need to have a 2GHz processor or equivalent to ensure fast performance. * **Resolution of 1,280 x 720 (720p) or greater**: You will need to have a screen resolution of 1,280 x 720 (720p) or greater to ensure clear visibility. **Internet Requirements** To ensure reliable and fast internet connectivity, you will need to meet the following internet requirements: * **Minimum bandwidth requirements**: You will need to have a minimum bandwidth of 10Mbps Upload and 25 Mbps Download. * **Cable, DSL, or FiOS**: You will need to have a cable, DSL, or FiOS internet connection to ensure reliable and fast connectivity. * **Chrome is the ONLY acceptable internet browser at this time**: You will need to use Chrome as your internet browser to ensure compatibility with blithequark's platforms and programs. **Shift and Work Location** As a blithequark Independent Contractor, you will be working in a virtual, remote environment. You will be required to work a variety of shifts, including: * **Day shift**: You will need to be available to work during the day, typically between 9am and 5pm. * **Evening shift**: You will need to be available to work in the evening, typically between 5pm and 10pm. * **Morning shift**: You will need to be available to work in the morning, typically between 9am and 12pm. * **Night shift**: You will need to be available to work at night, typically between 10pm and 6am. * **Overnight shift**: You will need to be available to work overnight, typically between 12am and 6am. **Work Location**: Remote As a blithequark Independent Contractor, you will be working from the comfort of your own home. You will need to have a dedicated workspace that meets the requirements outlined above. **How to Apply** If you are a motivated and experienced customer service professional looking for a flexible and rewarding opportunity to work from home, we invite you to apply for this exciting role. Please visit our website to submit your application and learn more about this opportunity. Apply Job! We look forward to hearing from you and welcoming you to the blithequark team! Apply for this job