**Experienced Customer Service-Payment Collection Representative – Remote Work Opportunity at blithequark**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two interactions are ever the same? If so, we invite you to join our team of dedicated professionals at blithequark as a Customer Service-Payment Collection Representative. As a key member of our remote contact center team, you will play a vital role in helping our customers navigate payment collection issues, providing empathetic and knowledgeable support that leaves a lasting impression. **About blithequark** At blithequark, we believe that everyone deserves a better experience, and that's exactly what we strive to deliver every day. Our company is built on a foundation of innovation, collaboration, and a commitment to excellence. We're passionate about creating a work environment that's not only comfortable and supportive but also empowering and rewarding. As a remote work team, we're dedicated to providing the tools, resources, and support you need to succeed in your role and achieve your career goals. **What You'll Do** As a Customer Service-Payment Collection Representative at blithequark, you will be responsible for: * Making outbound (some inbound) phone calls to assist customers with payment collection issues * Providing knowledgeable and empathetic support to customers, ensuring that their concerns are addressed and resolved in a timely and professional manner * Collaborating with managers to receive feedback and guidance on improving performance and delivering exceptional customer experiences * Utilizing scripted customer feedback to ensure that you're always prepared with a solid response to customer inquiries * Maintaining accurate and up-to-date customer notes and records **Who You Are** We're looking for individuals who possess a strong passion for customer service, a proven track record of success in a remote work environment, and a commitment to delivering exceptional results. If you have: * Prior customer service experience, preferably in a remote or call center setting * A background in retail, sales, or wait staff, which has equipped you with strong communication and interpersonal skills * Access to a quiet and comfortable workspace at home, with a reliable internet connection * A GED or High School Diploma * The ability to quickly and accurately type customer notes on a standard keyboard **What You Can Expect From Us** At blithequark, we're committed to creating a work environment that's not only supportive and empowering but also rewarding and enjoyable. As a Customer Service-Payment Collection Representative, you can expect: * A competitive and reliable base rate of $14 per hour, plus commission incentives that can increase your earnings by up to 50% * A comprehensive benefits package, including medical, dental, vision, and life insurance * Paid time off to spend on whatever you enjoy, with the more hours you work, the more hours you earn off with pay * A consistent schedule, with flexible scheduling options to accommodate your needs * Birthdays off paid, with full-time staff rewarded with birthdays off (or the following day if preferred) * A commitment to equal opportunity employment, welcoming individuals from diverse backgrounds and perspectives **Career Growth Opportunities and Learning Benefits** At blithequark, we believe that everyone has the potential to grow and develop their skills and expertise. As a Customer Service-Payment Collection Representative, you'll have access to: * Ongoing training and development opportunities to enhance your skills and knowledge * Regular performance reviews and feedback to help you achieve your career goals * Opportunities for advancement and career growth within the company * A supportive and collaborative work environment that encourages learning and innovation **Work Environment and Company Culture** Our remote contact center team is dedicated to delivering exceptional customer experiences, and we're committed to creating a work environment that's comfortable, supportive, and empowering. As a Customer Service-Payment Collection Representative, you'll be part of a dynamic and diverse team that's passionate about making a difference. We believe in: * Collaboration and teamwork, with regular virtual team meetings and check-ins * Innovation and creativity, with opportunities to suggest new ideas and solutions * Continuous learning and development, with access to training and resources to enhance your skills and knowledge * Work-life balance, with flexible scheduling options and paid time off to spend on whatever you enjoy **How to Apply** If you're a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we invite you to apply for the Customer Service-Payment Collection Representative role at blithequark. Please visit our website to learn more about the position and submit your application. [Apply Now]( Apply for this job