**Experienced Customer Service Manager – Remote Sales Representative Opportunity at blithequark**

Are you a highly motivated and results-driven individual with a passion for delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment where no two days are the same? Look no further than this exciting opportunity to join blithequark as a Customer Service Manager – Remote Sales Representative. At blithequark, we're not just a company – we're a community of like-minded individuals who share a common goal of making a positive impact on people's lives. As a remote sales representative, you'll have the unique opportunity to work from the comfort of your own home, using cutting-edge technology to connect with clients and deliver top-notch service. But it's not just about the work – it's about the culture. We're a Forbes-ranked "Top 25 happiest places to work," and we're looking for someone who shares our passion for creating a fun, inclusive, and supportive work environment. **About blithequark** blithequark is a leading provider of innovative solutions and services that empower individuals and families to achieve their goals. As a remote sales representative, you'll be part of a dynamic team that's dedicated to delivering exceptional customer experiences and driving business growth. With a strong focus on career mobility and professional development, blithequark offers a unique opportunity to advance your career and achieve your full potential. **Responsibilities** As a Customer Service Manager – Remote Sales Representative, you'll be responsible for: * Developing customer success metrics and executing account strategies to drive business growth and customer satisfaction * Building trust with customer accounts through open and interactive communication, using tools like Zoom and other platforms * Scheduling and attending virtual meetings to discuss product and service offerings, identify up-sell opportunities, and deliver customer renewals * Monitoring, identifying, and mitigating account-level risks and up-sell opportunities, aligning product and customer roadmaps to drive business growth * Presenting to families different benefits programs, enrolling new clients, and opening new accounts * Overseeing and prioritizing each customer in your portfolio to ensure exceptional customer experiences and high levels of customer satisfaction **Qualifications** To be successful in this role, you'll need: * A passion for helping others and delivering exceptional customer experiences * US or Canadian citizenship (required) * Proven ability to work as a productive team member, with excellent communication and interpersonal skills * Self-motivation and a strong work ethic, with the ability to multi-task and prioritize tasks effectively * Proficiency with computers and Zoom (preferred but not required) * Ability to form and grow solid relationships with client accounts, with a focus on building trust and delivering exceptional customer experiences **Essential Skills and Competencies** To excel in this role, you'll need: * Strong communication and interpersonal skills, with the ability to build trust and rapport with clients * Excellent problem-solving and analytical skills, with the ability to identify and mitigate account-level risks and up-sell opportunities * Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Proficiency with technology, including Zoom and other virtual meeting platforms * Ability to work independently and as part of a team, with a strong focus on collaboration and communication **Career Growth Opportunities and Learning Benefits** At blithequark, we're committed to helping our employees achieve their full potential and advance their careers. As a remote sales representative, you'll have access to: * Ongoing training and development opportunities, with a focus on building your skills and knowledge in customer service, sales, and leadership * Career mobility and professional development opportunities, with a focus on advancing your career and achieving your goals * A supportive and inclusive work environment, with a focus on collaboration, communication, and teamwork **Work Environment and Company Culture** At blithequark, we're proud of our unique company culture, which is built on a foundation of fun, inclusivity, and support. As a remote sales representative, you'll have the opportunity to: * Work from the comfort of your own home, using cutting-edge technology to connect with clients and deliver exceptional customer experiences * Participate in virtual happy hours, promotions, and awards ceremonies, with a focus on building relationships and having fun * Join a community of like-minded individuals who share a common goal of making a positive impact on people's lives **Compensation, Perks, and Benefits** As a remote sales representative at blithequark, you'll enjoy a competitive compensation package, including: * A base salary and commission structure, with opportunities to earn bonuses and incentives * Comprehensive benefits package, including health, dental, and vision insurance, as well as 401(k) matching and paid time off * Access to ongoing training and development opportunities, with a focus on building your skills and knowledge in customer service, sales, and leadership * A supportive and inclusive work environment, with a focus on collaboration, communication, and teamwork **How to Apply** If you're a motivated and results-driven individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity to join blithequark as a Customer Service Manager – Remote Sales Representative. Please submit your application, including a most recent version of your resume, and be on the lookout for text, phone call, or email from one of our hiring managers. Apply Job! Apply for this job