Experienced Customer Service Consultant for Automotive Retail - Work from Home Opportunity with blithequark
Join blithequark as a Customer Service Consultant and Drive Your Career Forward blithequark is revolutionizing the automotive retail industry with its innovative approach to customer service and sales. As a Customer Service Consultant, you will play a crucial role in shaping the customer experience and driving sales growth. With a hybrid work arrangement that includes one day per week on-site, you'll have the flexibility to work from home while still being part of a dynamic team. Why Choose This Opportunity with blithequark? At blithequark, we're committed to providing a supportive and inclusive work environment that fosters career growth and development. Here are just a few reasons why you should consider this exciting opportunity: Competitive Compensation : Enjoy an hourly rate with the opportunity to earn a performance-based sales incentive, allowing you to maximize your earnings potential. Comprehensive Training : Receive extensive training and support to ensure you have the skills and knowledge needed to succeed in this role. Collaborative Team Environment : Work alongside experienced professionals who will mentor and guide you as you develop your skills. Career Advancement Opportunities : Take advantage of opportunities for career growth and advancement within blithequark's dynamic and expanding organization. Flexible Scheduling : Enjoy a hybrid work arrangement with one day per week on-site, allowing for a better work-life balance. Key Responsibilities As a Customer Service Consultant at blithequark, you'll be responsible for delivering exceptional customer service and driving sales growth. Your key responsibilities will include: Connecting with customers online and over the phone to understand their car buying needs and preferences. Utilizing knowledge of the inventory to guide customers towards suitable vehicles, ensuring a personalized and informed car buying experience. Assisting customers throughout the car buying journey, from initial sales inquiries to financing and delivery. Ensuring a seamless transition from online to in-store purchasing, providing a cohesive and streamlined customer experience. Mentoring and supporting colleagues as you develop your skills and expertise, contributing to a collaborative and supportive team environment. Essential Qualifications To succeed as a Customer Service Consultant at blithequark, you'll need to possess the following essential qualifications: Sales and customer service experience, preferably in a retail environment, with a proven track record of delivering exceptional customer experiences. The ability to thrive in a fast-paced sales environment, with a strong focus on achieving performance goals and targets. Excellent listening skills and a customer-focused mindset, with a passion for understanding and meeting customer needs. Self-motivation and a drive to achieve performance goals, with a willingness to adapt to new challenges and opportunities. Strong written and verbal communication skills, with the ability to effectively communicate with customers and colleagues. The ability to learn and adapt to new technologies, with a willingness to stay up-to-date with the latest industry trends and developments. Open availability for flexible shifts, including nights, weekends, and holidays, to ensure seamless customer service coverage. Residence within 60 miles or 1 hour of the Customer Experience Center (CEC) location, to facilitate on-site work requirements. Preferred Qualifications While not essential, the following preferred qualifications can help you stand out as a candidate for this role: 0-2 years of experience in automotive sales or customer service, providing a foundation in the industry and a understanding of its unique challenges and opportunities. What You'll Gain By joining blithequark as a Customer Service Consultant, you'll gain: Career Growth Opportunities : Develop your skills and expertise in a dynamic and expanding organization, with opportunities for career advancement. Industry Knowledge : Gain a deep understanding of the automotive retail industry, including the latest trends and developments. Professional Development : Receive comprehensive training and support to ensure you have the skills and knowledge needed to succeed in this role. Competitive Compensation and Benefits : Enjoy a competitive compensation package, including hourly rate and performance-based sales incentives, along with a range of benefits and perks. blithequark's Culture and Work Environment At blithequark, we're committed to creating a supportive and inclusive work environment that fosters collaboration, innovation, and career growth. Our culture is built on a foundation of: Teamwork : We believe in the power of teamwork and collaboration, working together to achieve common goals and objectives. Innovation : We're passionate about innovation and continuous improvement, always looking for new ways to enhance the customer experience and drive business growth. Diversity and Inclusion : We're committed to creating a diverse and inclusive work environment, where everyone feels valued, respected, and supported. Compensation, Perks, and Benefits blithequark offers a competitive compensation package, including: Hourly Rate : Enjoy a competitive hourly rate, with opportunities for performance-based sales incentives. Benefits : Receive a range of benefits, including health insurance, paid time off, and retirement savings plans. Perks : Enjoy a range of perks, including flexible scheduling, professional development opportunities, and a collaborative and supportive work environment. Join blithequark Today! If you're a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity as a Customer Service Consultant at blithequark. With a comprehensive training program, competitive compensation package, and opportunities for career growth and development, you'll be well on your way to a successful and rewarding career. Don't miss this chance to join a dynamic and innovative organization that's shaping the future of the automotive retail industry. Apply now and take the first step towards a brighter career future with blithequark! Apply for this job