Experienced Customer Service Chat Specialist for Automotive and Recreational Vehicle Sales, Service, and Finance – Remote Work Opportunity in Corpus Christi, TX

Introduction to blithequark At blithequark, we are passionate about delivering exceptional customer experiences through innovative online solutions. As an affiliate of blithequark, our team is dedicated to providing top-notch service to our clients and their customers. We are now seeking a highly skilled and enthusiastic Chat Specialist to join our dynamic team in Corpus Christi, TX. This remote opportunity offers the chance to work from the comfort of your own home, engaging with customers and driving sales for our automotive and recreational vehicle dealership clients. Job Overview As a Chat Specialist at blithequark, you will play a vital role in representing our dealer clients online and converting website traffic into leads. Your primary responsibility will be to handle a wide range of customer inquiries via online chat, providing accurate and helpful information about our products and services. If you have a passion for delivering outstanding customer service, enjoy working with technology, and are looking for a fun and professional work environment, we encourage you to apply for this exciting opportunity. Key Responsibilities Handle a high volume of customer inquiries via online chat, responding to questions about automotive and recreational vehicle sales, service, finance, and general dealership queries Provide accurate and detailed information about our products and services, addressing customer concerns and resolving issues in a timely and professional manner Narrow down on appointment information to schedule appointments, ensuring a seamless customer experience Capture customer contact information for lead generation and client review, summarizing interactions based on customer needs Develop and maintain a comprehensive knowledge base of our evolving products and services, staying up-to-date with the latest industry trends and developments Essential Qualifications To be successful in this role, you will need to possess the following essential qualifications: Previous experience in retail customer service or the automotive industry is preferred, but not necessary – we welcome applicants from a variety of backgrounds Basic internet and window-based computer skills are required, with a strong ability to multitask and adapt to new technology A positive and professional demeanor, with excellent written and verbal communication skills, is essential for this role Ability to work in a fast-paced environment, with a strong focus on delivering exceptional customer service and driving sales Preferred Qualifications In addition to the essential qualifications, we are looking for candidates with the following preferred skills and experience: Gaming experience is helpful, as it demonstrates your ability to multitask and work in a fast-paced environment Previous experience working in a remote or home-based setting, with a proven ability to work independently and manage your time effectively A strong understanding of the automotive industry, with knowledge of sales, service, and finance processes Technical Requirements To work as a Chat Specialist at blithequark, you will need to have the following technical equipment and capabilities: Your own computer or laptop with a webcam, second monitor, microphone, and external mouse A quiet, dedicated workspace free from distractions, with a reliable internet connection Ability to type at least 35 words per minute, with a preference for 40 words per minute or above Career Growth and Development At blithequark, we are committed to the growth and development of our employees. As a Chat Specialist, you will have access to comprehensive training and support, with opportunities to develop your skills and advance your career. Our team is passionate about delivering exceptional customer experiences, and we are looking for like-minded individuals who share our vision and values. Work Environment and Company Culture blithequark is a relaxed, yet professional and fun environment to work in. We believe in fostering a positive and supportive company culture, with a strong focus on teamwork and collaboration. As a remote employee, you will be part of a dynamic team that is dedicated to delivering exceptional customer service and driving sales for our clients. Compensation and Benefits We offer a competitive hourly rate of $13 per hour, with opportunities for career advancement and professional growth. As a blithequark employee, you will also have access to a range of benefits, including: Comprehensive training and support Opportunities for career advancement and professional growth A fun and dynamic work environment Flexible working hours and remote work opportunities How to Apply If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. To be considered for this role, you will need to meet the essential qualifications and technical requirements outlined above. Please submit your application, including your resume and a cover letter, to be considered for this position. Conclusion At blithequark, we are committed to delivering exceptional customer experiences through innovative online solutions. As a Chat Specialist, you will play a vital role in representing our dealer clients online and driving sales for our automotive and recreational vehicle dealership clients. If you are a positive and energetic individual who is looking for a fun and professional work environment, we encourage you to apply for this exciting opportunity. Join our dynamic team today and take the first step towards a rewarding and challenging career in customer service. Apply for this job