**Experienced Customer Service Associate - Work From Home Opportunity at arenaflex**

**Job Summary:** Are you a highly motivated and detail-oriented individual with exceptional communication skills? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join arenaflex as an Experienced Customer Service Associate - Work From Home Opportunity. As a key member of our Corporate Sales Team, you will be responsible for managing major business accounts, providing order management and customer care, and supporting sales efforts. If you're passionate about delivering exceptional customer experiences and have a proven track record of success in customer service, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a leading provider of innovative solutions and services that empower businesses to thrive in today's fast-paced market. With a strong commitment to customer satisfaction and employee development, we strive to create a work environment that is collaborative, inclusive, and supportive. Our team of dedicated professionals is passionate about delivering exceptional results and making a positive impact on our customers and the community. **Key Responsibilities:** As an Experienced Customer Service Associate, you will be responsible for: * Managing major business accounts and providing order management and customer care to the Corporate Sales Team * Providing exceptional customer service support, including inbound calls, emails, and customer service requests * Processing a variety of orders, including electronic and manual order entry * Maintaining accurate records and reports, including the Emailed Holds Report and Holds Worker Console * Utilizing the Viewer System Console, Support Management Dashboard in Salesforce, and Customer Contact Tool to manage customer interactions and orders * Collaborating with the Corporate Sales Team to support sales efforts and achieve business objectives * Staying up-to-date with industry trends and best practices in customer service and order management **Essential Qualifications:** * 2+ years of experience in customer service, preferably in a corporate sales environment * Excellent verbal and written communication skills, with the ability to interact professionally with customers and employees at all levels of the organization * Proven ability to use discretion in working with confidential information * Self-motivated, detail-oriented, and able to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions * Extensive knowledge in order entry and customer service within arenaflex * Strong customer service skills, with a focus on delivering exceptional customer experiences * Proficiency in MS Office, including Word, Excel, and Outlook * Proficiency in MS Excel, including data analysis and reporting **Preferred Qualifications:** * Experience working in a remote or work-from-home environment * Familiarity with Salesforce and other customer relationship management (CRM) systems * Experience with order management and customer service software, including the Viewer System Console and Customer Contact Tool * Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues * Ability to work in a fast-paced environment with changing priorities and deadlines * Strong team player with excellent communication and interpersonal skills **Skills and Competencies:** * Excellent communication and interpersonal skills, with the ability to interact professionally with customers and employees at all levels of the organization * Strong analytical and problem-solving skills, with the ability to identify and resolve customer issues * Self-motivated and detail-oriented, with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions * Proficient in MS Office, including Word, Excel, and Outlook * Proficient in MS Excel, including data analysis and reporting * Strong customer service skills, with a focus on delivering exceptional customer experiences * Ability to work in a fast-paced environment with changing priorities and deadlines * Strong team player with excellent communication and interpersonal skills **Career Growth Opportunities and Learning Benefits:** At arenaflex, we are committed to the growth and development of our employees. As a Customer Service Associate, you will have opportunities to: * Develop your skills and knowledge in customer service, order management, and sales support * Collaborate with the Corporate Sales Team to support sales efforts and achieve business objectives * Participate in training and development programs to enhance your skills and knowledge * Take on additional responsibilities and challenges to advance your career * Enjoy a competitive salary and benefits package, including health insurance, retirement savings, and paid time off **Work Environment and Company Culture:** arenaflex is a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our team of dedicated professionals is passionate about delivering exceptional results and making a positive impact on our customers and the community. We offer a range of benefits and perks, including: * Flexible work arrangements, including remote work options * Competitive salary and benefits package, including health insurance, retirement savings, and paid time off * Opportunities for career growth and development * Collaborative and inclusive work environment * Recognition and rewards for outstanding performance and contributions **Compensation and Benefits:** arenaflex offers a competitive salary and benefits package, including: * Competitive hourly rate * Health insurance, including medical, dental, and vision coverage * Retirement savings plan, including a 401(k) match * Paid time off, including vacation, sick leave, and holidays * Flexible work arrangements, including remote work options * Opportunities for career growth and development **How to Apply:** If you are a motivated and detail-oriented individual with exceptional communication skills, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, equitable, and respectful of all employees. Apply for this job