Experienced Customer Service Associate - blithequark Locker+ Retail Locations

Join the blithequark Team: Revolutionizing Customer Experience at Locker+ Locations At blithequark, we're on a mission to redefine the way customers interact with our brand. As a Customer Service Associate at one of our Locker+ retail locations, you'll be at the forefront of delivering exceptional customer experiences, making a tangible impact on people's lives, and being part of a dynamic team that's shaping the future of retail. About Us: The blithequark Locker+ Experience Our Locker+ locations are strategically situated in convenient retail spaces, such as within Whole Foods Market or as freestanding locations, allowing customers to seamlessly pick up and return packages. As a Customer Service Associate, you'll be the face of blithequark, providing top-notch service, answering questions, and resolving issues with a smile. You'll work in a fast-paced, ever-changing environment that demands flexibility, creativity, and a passion for delivering outstanding customer experiences. Key Responsibilities: Delivering Exceptional Customer Experiences Receive, pick, and stow customer orders, process returns, and prepare packages for delivery, ensuring timely and accurate order fulfillment. Assist customers with questions, concerns, and issues, providing personalized support and resolving problems efficiently. Work through complex problem-solving scenarios, collaborating with customers to find solutions that meet their needs. Maintain a clean, safe, and organized workspace, adhering to blithequark's high standards for quality and customer satisfaction. Manage responsibilities for a Locker+ location, including opening and closing procedures, to ensure seamless day-to-day operations. Utilize technology, such as smartphones and handheld devices, to sort, scan, and prepare orders, staying up-to-date with the latest tools and systems. Receive truck deliveries, processing shipments and updating inventory as needed. Physical Demands and Scheduling Requirements To succeed in this role, you'll need to be able to: Perform physical labor, including lifting up to 49 pounds, with or without reasonable accommodation. Stand and walk during shifts lasting up to five hours, with or without reasonable accommodation. Use carts, dollies, hand trucks, and other equipment to move items around the workspace efficiently. Navigate stairs (where applicable) with ease. Work part-time schedules between 8:30 a.m. and 9:30 p.m., with varying shifts week to week, demonstrating flexibility and adaptability. What to Expect at blithequark Locker+ Locations A Safe and Comfortable Work Environment At blithequark, we prioritize your safety and well-being. Our Locker+ locations provide a comfortable, climate-controlled environment, with minimal noise levels, similar to a typical grocery store. You'll work behind a counter, interacting with customers, and be required to wear comfortable, closed-toe shoes, with protective safety footwear in select business units. A Culture of Support and Growth blithequark is committed to fostering a culture that supports your growth, well-being, and career aspirations. As a Customer Service Associate, you'll be part of a dynamic team that values diversity, equity, and inclusion. You'll have opportunities to develop new skills, work with the latest technology, and advance your career within the company. Why You'll Love Working at blithequark Flexible Schedules and Competitive Pay We offer a range of scheduling options, including part-time, reduced-time, and full-time shifts, with the flexibility to work additional hours as needed. Our competitive pay and benefits package ensures that you're rewarded for your hard work and dedication. State-of-the-Art Facilities and Technology Our modern warehouses and retail locations are designed to provide a safe, efficient, and comfortable working environment. You'll have access to the latest technology, including handheld devices and robotics, to help you excel in your role. Career Advancement and Growth Opportunities At blithequark, we're committed to upskilling our employees and providing opportunities for career advancement. You'll have access to free training and development programs, tuition support options, and a clear path for professional growth within the company. Requirements and Qualifications Essential Qualifications Must be at least 18 years old. Ability to understand and adhere to all job requirements and safety guidelines in English. Preferred Qualifications Previous customer service experience. Ability to work in a fast-paced, dynamic environment. Strong problem-solving and communication skills. Join the blithequark Team: Apply Today! If you're passionate about delivering exceptional customer experiences, working in a dynamic environment, and being part of a team that's shaping the future of retail, we want to hear from you! Apply now to become a Customer Service Associate at blithequark and start your journey towards a rewarding and challenging career. To learn more about our hiring process and to get support with your application, please visit our website. We look forward to welcoming you to the blithequark team! Apply for this job