**Experienced Customer Service Advocate – Remote Opportunity with blithequark**

Are you looking to embark on a rewarding career journey with a forward-thinking organization that prioritizes growth and development? Look no further than blithequark, a nationally recognized leader in the insurance industry that has consistently been named one of the "Best Employers" for several years. As a Customer Service Advocate, you will have the opportunity to join a collaborative and dynamic team that values exceptional customer service, teamwork, and professional growth. **About blithequark** At blithequark, we are passionate about delivering exceptional customer experiences and making a positive impact on the lives of our clients and associates. With a commitment to innovation and excellence, we strive to create a work environment that is inclusive, supportive, and empowering. Our renowned training program is designed to equip you with the skills and knowledge you need to succeed in your role and beyond. **Key Responsibilities** As a Customer Service Advocate, you will play a critical role in providing exceptional customer service to existing customers across the United States. Your responsibilities will include: * Providing personalized support to customers through phone, email, and chat, building strong relationships and resolving complex inquiries in a timely and professional manner * Assisting customers with a range of financial and insurance-related questions, providing guidance and recommendations to help them make informed decisions about their financial needs * Collaborating with team members to achieve daily goals and objectives, participating in regular team meetings and contributing to a positive and supportive team culture * Staying up-to-date on product knowledge and industry trends, using this expertise to provide accurate and helpful information to customers **Education and Experience** To be successful in this role, you will need: * A Bachelor's Degree from an accredited institution * 1-2 years of customer service experience in any industry (retail, restaurant, banking, data entry, etc.) * Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues * A desire to learn and grow, with a willingness to take on new challenges and responsibilities * No prior experience in the insurance industry is required, as comprehensive training will be provided **Benefits and Pay** As a valued member of the blithequark team, you can expect: * A competitive hourly rate of $19.00, with opportunities for pay increases within your first year * Comprehensive benefits, including medical, dental, and life insurance * Paid training for 4 weeks, from 9:00am to 5:30pm, to ensure you have the skills and knowledge you need to succeed * A flexible schedule, with availability Monday to Friday between 8:00am and 8:00pm * The opportunity to work from home, with a fully remote and work-from-home environment **Skills and Competencies** To excel in this role, you will need: * Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues * Strong problem-solving and analytical skills, with the ability to resolve complex inquiries and make informed decisions * A customer-centric approach, with a focus on delivering exceptional customer experiences * Proficiency in using technology, including CRM software and other tools * A willingness to learn and grow, with a commitment to ongoing professional development **Career Growth Opportunities** At blithequark, we are committed to helping you grow and develop your career. As a Customer Service Advocate, you will have access to: * Comprehensive training and development programs, designed to equip you with the skills and knowledge you need to succeed * Opportunities for advancement, with a clear career path and opportunities for promotion * A supportive and inclusive work environment, with a focus on teamwork and collaboration * A commitment to ongoing professional development, with opportunities for training and education **Work Environment and Company Culture** At blithequark, we pride ourselves on our collaborative and dynamic work environment. Our team is passionate about delivering exceptional customer experiences and making a positive impact on the lives of our clients and associates. We value: * Exceptional customer service, with a focus on building strong relationships and delivering personalized support * Teamwork and collaboration, with a commitment to working together to achieve common goals * Professional growth and development, with a focus on ongoing learning and education * Inclusivity and diversity, with a commitment to creating a work environment that is welcoming and supportive of all employees **Pre-Employment Checks** If offered a position, we will conduct a criminal background check and drug screen, in accordance with all applicable laws. **Equal Opportunity Employer** blithequark is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from all qualified candidates, regardless of age, race, color, sex, sexual orientation, gender identity, disability, or veteran status. **How to Apply** If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, we encourage you to apply for this exciting role. Please submit your application through our website, and we will be in touch to discuss your qualifications and next steps. Apply Now! Apply for this job