**Experienced Customer Practice Manager – Accelerating Business Outcomes for arenaflex Enterprise ECRT and Energy Clients**

At arenaflex, we're on a mission to revolutionize the way businesses operate in the cloud. As a Customer Practice Manager, you'll play a pivotal role in leading customer programs that drive strategic and financial value for our clients. If you're a results-driven professional with a passion for cloud technologies and a knack for building strong relationships, we want to hear from you. **About arenaflex** arenaflex is the world's most comprehensive and broadly adopted cloud platform, empowering businesses to innovate and grow at an unprecedented pace. Our commitment to innovation, customer satisfaction, and employee well-being has earned us a reputation as a leader in the industry. We're proud to be a diverse and inclusive workplace, where talented individuals from all backgrounds come together to shape the future of cloud computing. **Key Responsibilities** As a Customer Practice Manager, you'll be responsible for leading all aspects of business development, deal structuring, and deal support for your assigned accounts or territories. Your primary objective will be to drive strategic and financial value for our clients through the promotion and sale of transformational professional services programs. Key responsibilities include: * Execution of long-term strategic customer transformation roadmaps, with a high bias for action to deliver results in ProServe and Platform bookings and revenue in the near term. * Leading business outcomes, with the ability to articulate accelerated customer outcomes through cloud technologies. * Developing a unified account plan and pursuit plan that aligns with the arenaflex account team (platform sales). * Establishing executive relationships across Technology & Business groups, executive sponsorship of programs. * Establishing an internal network at arenaflex, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, and Legal. * Successful assumption of the role of strategic advisor and expert with a deep knowledge of the cross-section of the customers' business and the available cloud services. * Delivering on annual bookings and revenue targets with deal structure aligned with key customer goals and arenaflex Professional Services business objectives. * Supporting scale through shared learnings and mechanisms across the Professional Services sales team. **About the Team** Our team is comprised of talented professionals from diverse backgrounds, united by a shared passion for innovation and customer satisfaction. We're committed to fostering a culture of inclusion, where everyone feels valued and empowered to contribute their best work. Our employee-led affinity groups and ongoing events and learning experiences inspire us to be proud of our differences and strive for excellence in all that we do. **Why Join arenaflex?** * **Diverse Experiences**: We value diverse experiences and encourage candidates from all backgrounds to apply. If your career has taken an unconventional path, don't let it hold you back from joining our team. * **Inclusive Team Culture**: Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. * **Mentorship & Career Growth**: We're committed to helping you develop into a better-rounded professional through endless knowledge-sharing, mentorship, and career-advancing resources. * **Work/Life Balance**: We value work-life harmony and strive for flexibility as part of our working culture. Achieving success at work should never come at the expense of sacrifices at home. **Essential Qualifications** * Bachelor's degree in Business Administration, Computer Science, or a related field. * 8+ years of experience in sales, business development, or a related field, with a proven track record of success. * Strong understanding of cloud technologies and their applications in various industries. * Excellent communication, negotiation, and interpersonal skills. * Ability to work in a fast-paced environment and adapt to changing priorities. * Strong analytical and problem-solving skills, with the ability to think critically and strategically. **Preferred Qualifications** * Master's degree in Business Administration, Computer Science, or a related field. * 10+ years of experience in sales, business development, or a related field, with a proven track record of success. * Experience working with large enterprise clients, with a strong understanding of their business needs and challenges. * Strong network of executive relationships across Technology & Business groups. * Experience with deal structuring, deal support, and project closure. * Strong understanding of arenaflex products and services, with the ability to articulate their value proposition to customers. **Skills and Competencies** * Strong business acumen, with the ability to analyze complex business problems and develop effective solutions. * Excellent communication, negotiation, and interpersonal skills, with the ability to build strong relationships with customers, partners, and internal stakeholders. * Strong analytical and problem-solving skills, with the ability to think critically and strategically. * Ability to work in a fast-paced environment and adapt to changing priorities. * Strong understanding of cloud technologies and their applications in various industries. * Experience with deal structuring, deal support, and project closure. **Career Growth Opportunities** At arenaflex, we're committed to helping you develop into a better-rounded professional through endless knowledge-sharing, mentorship, and career-advancing resources. Our career growth opportunities include: * **Mentorship**: We pair you with experienced mentors who can guide you in your career development and provide valuable insights and advice. * **Training and Development**: We offer a range of training and development programs to help you build new skills and stay up-to-date with the latest industry trends. * **Networking Opportunities**: We provide opportunities for you to network with other professionals in the industry, including our customer and partner communities. * **Career Advancement**: We offer opportunities for career advancement, including promotions and new roles within the company. **Work Environment and Company Culture** At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. Our company culture is built on the following values: * **Innovation**: We're committed to innovation and continuous improvement, with a focus on delivering exceptional customer experiences. * **Customer Obsession**: We're obsessed with our customers, with a focus on delivering solutions that meet their needs and exceed their expectations. * **Ownership**: We take ownership of our work and our results, with a focus on delivering high-quality outcomes. * **Invent and Simplify**: We're committed to inventing and simplifying processes and solutions, with a focus on making it easy for our customers to do business with us. **Compensation, Perks, and Benefits** At arenaflex, we offer a competitive compensation package, including: * **Base Salary**: A competitive base salary that reflects your experience and qualifications. * **Bonus**: A bonus structure that rewards your performance and contributions to the company. * **Stock Options**: Stock options that give you a stake in the company's success. * **Health Insurance**: Comprehensive health insurance that covers you and your family. * **Retirement Plan**: A retirement plan that helps you save for your future. * **Paid Time Off**: Paid time off that allows you to relax and recharge. * **Flexible Work Arrangements**: Flexible work arrangements that allow you to work from home or adjust your schedule to suit your needs. **Conclusion** If you're a results-driven professional with a passion for cloud technologies and a knack for building strong relationships, we want to hear from you. As a Customer Practice Manager at arenaflex, you'll have the opportunity to lead customer programs that drive strategic and financial value for our clients. Join our team and be part of a company that's revolutionizing the way businesses operate in the cloud. Apply Now! Apply for this job