**Experienced Customer Logistics and Supply Chain Advisor – Driving Operational Excellence at arenaflex**

**Job Summary:** At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer experiences. As an Experienced Customer Logistics and Supply Chain Advisor, you'll play a pivotal role in driving operational excellence and ensuring seamless execution of customer requirements during promotional activities. If you're a seasoned professional with a passion for logistics, supply chain management, and customer service, we want to hear from you! **About arenaflex:** arenaflex is a leading innovator in the industry, dedicated to empowering businesses to thrive in an ever-changing landscape. Our team of experts is passionate about delivering cutting-edge solutions that drive growth, efficiency, and customer satisfaction. As a valued member of our team, you'll have the opportunity to work with a talented group of professionals who share your commitment to excellence. **Key Responsibilities:** As an Experienced Customer Logistics and Supply Chain Advisor, you'll be responsible for: * Managing planned and unplanned Sales activities affecting orders/customers, ensuring timely and efficient execution of customer requirements * Running SAP queries and using reports to identify trends and solutions, driving data-driven decision-making and process improvements * Leading cross-functional meetings and process improvement initiatives, fostering collaboration and driving operational excellence * Conducting day-to-day customer service activities and managing escalated issues, providing exceptional support to our customers * Communicating effectively with stakeholders at all levels, building strong relationships and ensuring seamless communication * Ensuring execution of all Customer requirements during promotional activities, driving sales growth and customer satisfaction **Requirements:** To succeed in this role, you'll need: * A High School diploma or GED equivalent * Availability to work rotating weekends * An undergraduate degree in Business Administration, Logistics, Supply Chain, or equivalent work experience * At least one year in a customer-facing role and one year in a call center * Three years in a customer-facing role and three years in a call center are preferred * Strong customer service, problem-solving, issue resolution, and communication skills * Ability to build collaborative relationships with Product Supply System teams, Sales, and our customers * Knowledge of supply chain, Order Management, and Customer Services processes and systems * Sense of urgency, detail-oriented, and able to provide clear and thorough documentation and communication * Ability to operate independently with minimal daily supervision * Experience with SAP P08 and SAP reports, Oracle Transportation Management (OTM), Excel, and Pivot Tables, Microsoft Office preferred **Essential Skills and Competencies:** To excel in this role, you'll need: * Excellent communication and interpersonal skills * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment with multiple priorities * Strong attention to detail and organizational skills * Ability to build and maintain strong relationships with stakeholders * Strong customer service skills, with a focus on delivering exceptional experiences * Ability to work independently with minimal supervision * Strong technical skills, including proficiency in SAP, Oracle Transportation Management (OTM), Excel, and Microsoft Office **Career Growth Opportunities and Learning Benefits:** At arenaflex, we're committed to helping our employees grow and develop their careers. As an Experienced Customer Logistics and Supply Chain Advisor, you'll have access to: * Ongoing training and development opportunities, including workshops, webinars, and conferences * Mentorship and coaching from experienced professionals * Opportunities for career advancement and professional growth * A dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture:** arenaflex is a dynamic and fast-paced work environment that values innovation, collaboration, and customer satisfaction. Our team is passionate about delivering exceptional experiences and driving business growth. As an Experienced Customer Logistics and Supply Chain Advisor, you'll be part of a talented group of professionals who share your commitment to excellence. **Compensation, Perks, and Benefits:** arenaflex offers a competitive benefits package that starts on day one of employment, including: * Comprehensive health insurance * 401(k) matching program * Paid time off and holidays * Opportunities for professional development and growth * A dynamic and supportive work environment that encourages collaboration and innovation **How to Apply:** If you're a seasoned professional with a passion for logistics, supply chain management, and customer service, we want to hear from you! Apply now to join our team as an Experienced Customer Logistics and Supply Chain Advisor and take the first step towards a rewarding career at arenaflex. Apply Job! Apply for this job