**Experienced Customer Development Representative – Pest Control Sales and Service**

At blithequark, we're committed to delivering exceptional customer experiences and providing effective pest management solutions that exceed our clients' expectations. As a Customer Development Representative, you'll play a vital role in our customer engagement and sales efforts, leveraging your inside sales expertise and exceptional customer service skills to build strong relationships with our clients and drive business growth. **About blithequark** blithequark is a leading provider of pest control services, dedicated to protecting homes and businesses from pests and diseases. Our team of experts is passionate about delivering high-quality services that meet the unique needs of each client. We're committed to innovation, customer satisfaction, and employee growth, making us an exciting and dynamic place to work. **Key Responsibilities** As a Customer Development Representative at blithequark, you'll be responsible for managing the customer journey from initial contact to ongoing service. Your key responsibilities will include: ### Customer Experience • Respond promptly and courteously to customer inquiries via phone, email, and chat, ensuring that our clients receive personalized support and effective pest management solutions. • Schedule appointments for pest inspections, treatments, and follow-up services, ensuring timely and efficient service delivery. • Provide accurate and detailed information regarding services, pricing, and availability, addressing any customer concerns or questions. • Maintain detailed records of customer interactions, transactions, and service history, ensuring seamless communication and workflow. • Collaborate with field technicians to ensure timely and efficient service delivery, addressing any customer complaints or concerns. • Follow up on annual renewals and assist in securing payment methods, ensuring that our clients continue to receive the best possible service. • Assist with overflow sales calls and messages as needed, ensuring that our clients receive prompt and courteous support. ### Lead Generation and Prospecting • Conduct targeted outbound calls to prospective clients, identifying decision-makers and establishing initial contact, leveraging industry-specific directories, databases, and networking channels to generate high-quality leads. • Respond promptly to all incoming inquiries, including phone calls and internet leads, ensuring that our clients receive timely and effective support. ### Customized Solutions Development • Collaborate with technical teams to understand and articulate the full range of pest control services, developing tailored proposals based on the unique needs and challenges of each client. • Develop customized solutions that meet the specific needs of each client, ensuring that our services exceed their expectations. ### Sales Presentations and Consultations • Conduct virtual presentations and consultations to educate potential clients on services, methodologies, and industry best practices, articulating the benefits of pest control solutions clearly and persuasively. • Develop and deliver compelling sales presentations that showcase the value of our services, driving sales success and customer satisfaction. ### Negotiation and Closing • Skillfully negotiate contract terms and pricing to achieve mutually beneficial agreements, ensuring that our clients receive the best possible value for their investment. • Close sales deals efficiently, focusing on profitability and customer satisfaction, ensuring that our clients continue to receive exceptional service. ### Client Relationship Management • Build and maintain strong relationships with clients, serving as a trusted advisor for their ongoing pest control needs, identifying opportunities for additional services and upsell based on client requirements. • Re-engage past clients to bring them back on board, ensuring that our clients continue to receive the best possible service. ### Sales Reporting and Collaboration • Maintain accurate and up-to-date records of sales activities, including lead generation, client interactions, and deal progress in the pipeline, providing regular sales forecasts and performance updates to the sales management team. • Collaborate with other departments to ensure seamless communication and workflow, driving sales success and customer satisfaction. **Qualifications** To succeed in this role, you'll need: • A high school diploma or equivalent; additional education or certifications in sales or customer service is a plus. • Proven experience in customer service, inside sales, or a related field, with a strong track record of delivering exceptional customer experiences and driving sales success. • Strong verbal and written communication skills, with the ability to articulate complex ideas and negotiate effectively. • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment, with a proactive and results-driven mindset. • Proficiency in CRM tools, Microsoft Office Suite, and scheduling software, with a willingness to learn and adapt to new technologies. **What We Offer** At blithequark, we're committed to providing a supportive and dynamic work environment that fosters growth and development. As a Customer Development Representative, you'll enjoy: • Competitive salary with performance-based incentives, recognizing your hard work and dedication. • Comprehensive training and opportunities for professional growth, helping you develop new skills and advance your career. • A supportive and dynamic work environment, with a team of experts who share your passion for delivering exceptional customer experiences and driving sales success. • Opportunities to make a meaningful impact on customer satisfaction and business growth, with a focus on innovation and continuous improvement. **Benefits** We offer a comprehensive benefits package, including: • 401(k) and 401(k) matching, ensuring your financial security and retirement readiness. • Dental insurance, health insurance, and vision insurance, protecting your physical and mental well-being. • Paid time off, allowing you to recharge and pursue your passions. • A supportive and inclusive work environment, with a focus on diversity, equity, and inclusion. **How to Apply** If you're a motivated individual who thrives on delivering exceptional customer experiences while driving sales success, we'd love to hear from you! Apply now to join our team and become a part of our mission to protect homes and businesses from pests and diseases. **Job Type:** Full-time **Pay:** $52,000.00 - $63,568.00 per year **Shift:** 8 hour shift **Work Location:** In person Apply Job! Apply for this job