**Experienced Customer Development Manager – National Chain Sales & Retail Insights**

Join arenaflex, a leading industry-leader in the wine and spirits distribution industry, as we continue to invest in our people and drive growth. With a 50+ year legacy of success and a reputation as a Most Loved Workplace, arenaflex offers a unique opportunity for career advancement and personal growth. **About arenaflex** arenaflex is North America's preeminent wine and spirits distributor, with a family-owned, privately held company that values its employees and fosters a culture of respect and inclusivity. We are proud to be included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Our commitment to our people is reflected in our comprehensive benefits package, which includes medical and prescription drug coverage, dental and vision plans, Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. **Overview** The Customer Development Manager is a key role within arenaflex, supporting a Top National Customer and driving category growth through data analysis and strategic recommendations. This role requires a strong analytical mindset, excellent communication skills, and the ability to work effectively with external customers, key suppliers, and internal teams. **Primary Responsibilities** As a Customer Development Manager, you will be responsible for: * Managing data sources to monitor the field execution of vendor programs & assortments * Communicating complex and/or detailed information to multiple individuals/audiences with differing knowledge levels * Staying informed of analytic best practices across the industry and providing effective information to deliver sales, margin, and market development goals * Analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions * Tracking category performance, including sales, profits, margins, and market share * Developing, communicating, executing, and monitoring specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews * Creating and delivering effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats * Evaluating and making recommendations on supplier performance to enhance the company's inventory & fill rate objectives * Understanding and applying customer, consumer, and industry insights using market research data to deliver category growth * Ensuring superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving * Managing multiple priorities in a fast-paced environment and performing other job-related duties as assigned **Minimum Qualifications** To be successful in this role, you will need: * A Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add * Strong analytical, problem-solving, decision-making, and quantitative analysis skills * Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations * Understanding of National Chain Sales, Retail, and Distributor operations * Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc) * Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations * Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems * Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel * Strong leadership, decision-making capability, and a proven track record of success * Intermediate to advanced knowledge of Excel and PowerPoint **Physical Demands** This role requires: * Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) * Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping * Critical nature of this job may require extended hours, overtime, and weekends * May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs **EEO Statement** arenaflex is an Affirmative Action/EEO employer, prohibiting discrimination and harassment of any type and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. **Why Join arenaflex?** * Competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees * Comprehensive benefits package, including medical and prescription drug coverage, dental and vision plans, Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan * Opportunity for career advancement and personal growth in a dynamic and fast-paced industry * Collaborative and inclusive work environment with a focus on respect and inclusivity * Access to training and development opportunities to enhance your skills and knowledge **How to Apply** If you are a motivated and analytical individual with a passion for the wine and spirits industry, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we look forward to reviewing your qualifications. **Apply Now** Apply Job! Apply for this job