Experienced Customer Development Manager – Insights and Analytics Expert for Top National Customer at arenaflex

Introduction to arenaflex arenaflex is a leading industry player that invests heavily in the growth and development of its people. With a legacy spanning over 50 years, arenaflex has established itself as a family-owned, privately held company that values its employees and offers unparalleled career potential. As a testament to its commitment to its workforce, arenaflex has been named one of the Most Loved Workplaces by Newsweek and features on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Job Overview The Customer Development Manager at arenaflex is a pivotal role that combines analytical expertise with thought leadership to drive category strategies in alignment with customer priorities. As the Insights and Analytics expert supporting a Top National Customer, the successful candidate will leverage their analytical skills to execute category strategies, analyze data, identify opportunities, and make recommendations that drive category and customer growth. Primary Responsibilities Manage data sources to monitor the field execution of vendor programs and assortments. Communicate complex and detailed information to multiple individuals and audiences with differing knowledge levels. Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals. Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions. Track category performance, including sales, profits, margins, and market share. Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews. Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats. Evaluate and make recommendations on supplier performance to enhance the company's inventory and fill rate objectives. Understand and apply customer, consumer, and industry insights using market research data to deliver category growth. Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving. Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned. Essential Qualifications To be successful in this role, candidates should possess: A Bachelor's Degree and experience within the CPG sector, with Adult Beverage experience being highly preferred. Strong analytical, problem-solving, decision-making, and quantitative analysis skills. Ability to incorporate and interpret data from multiple unrelated data sources into concise action-oriented recommendations. Understanding of National Chain Sales, Retail, and Distributor operations. Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc.). Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations. Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems. Preferred Qualifications While not essential, the following qualifications are highly desirable: Experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel. Strong leadership, decision-making capability, and a proven track record of success. Intermediate to advanced knowledge of Excel and PowerPoint. Costco experience is a significant value add. Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the continuous learning and growth of our employees. As a Customer Development Manager, you will have access to a range of training and development opportunities, including: Comprehensive onboarding program to ensure a smooth transition into the role. Ongoing training and development opportunities to enhance your analytical and leadership skills. Access to industry-leading tools and technologies to support your work. Opportunities to work with cross-functional teams and collaborate with external partners. Work Environment and Company Culture arenaflex is proud of its inclusive and supportive company culture, which values diversity, equity, and inclusion. As an employee, you can expect: A collaborative and dynamic work environment that encourages open communication and teamwork. A culture that values and respects the contributions of all employees. Opportunities to participate in company-wide initiatives and events that promote diversity, equity, and inclusion. A comprehensive range of employee benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. Compensation, Perks, and Benefits arenaflex offers a competitive compensation package that includes: A salary range that reflects your experience and qualifications. A comprehensive range of employee benefits, including medical, dental, and vision coverage. Opportunities for career advancement and professional growth. A dynamic and supportive work environment that values work-life balance. Conclusion If you are a motivated and analytical professional looking for a challenging and rewarding role, we encourage you to apply for the Customer Development Manager position at arenaflex. With its commitment to employee growth and development, inclusive company culture, and comprehensive range of benefits, arenaflex is the ideal place to take your career to the next level. Apply now to join our team and start your journey to success! Apply for this job