Experienced Customer Development Manager – Driving Volume, Revenue, and Customer Relationships through Proactive Account Management and Sales in the West Region at arenaflex

Introduction to arenaflex and the Industry arenaflex is a leading organization in the beverage industry, committed to refreshing the world and making a difference. With a rich history spanning over a century, we have established ourselves as a pioneer in the market, driven by our purpose and growth culture. Our company is built on a foundation of inclusivity, curiosity, empowerment, and agility, fostering an environment that encourages continuous learning and improvement. As we continue to thrive and expand, we are seeking a highly skilled and experienced Customer Development Manager to join our team in the West Region. Job Description Summary This role is an integral part of the NAOU Sales Organization at arenaflex, responsible for driving volume, revenue, and advancing customer relationships through proactive account management and sales of complex volume-driving initiatives. As a Customer Development Manager, you will support and sell against a portfolio of accounts, requiring complex phone sales interactions and strong collaboration with assigned account teams. Your primary objective will be to achieve individual performance metrics and account team metrics, while demonstrating the value of arenaflex through your words, actions, and example. Key Responsibilities Complete proactive customer contacts via telephone to key decision-makers, building relationships and gaining support and commitment to execute initiatives and sales programs. Conduct regular business reviews with customers to monitor relationships, reaffirm strategies, steward the business, and create operational and personal value for the customer. Identify opportunities consistent with the objectives, priorities, and strategies of assigned customers through discovery, prioritizing potential focus areas. Coordinate implementation of agreed-upon activities within geographical responsibility to execute plans. Participate in contract negotiations and renegotiations with customers and the arenaflex system to formalize agreements. Manage customer marketing reimbursements and local store funding programs to drive business results. Accurately capture customer interactions through current CRM systems. Manage individual performance to ensure effective and efficient customer contacts, successfully selling sales initiatives. Provide feedback to the Customer Development Leadership Team on potential opportunities to improve individual and team performance. Develop and ensure execution against an Individual Development Plan to ensure personal development and career growth within arenaflex. Essential and Preferred Qualifications To be successful in this role, you will require a Bachelor's Degree and at least 1+ years of frontline sales experience. You should have a proven ability to effectively communicate with and influence customers, problem-solve, and provide viable solutions based on customer and company needs. Strong verbal and written communication skills, effective collaborating skills, and the ability to actively listen and engage in conversation with customers are essential. You should also possess strong time management and organizational skills, with the ability to manage time, establish priorities, and accomplish objectives. Skills and Competencies Customer Contacts Customer Interactions Customer Marketing Influencing Inside Sales Microsoft Excel Relationship Building Sales Sales Organizations Teamwork Career Growth Opportunities and Learning Benefits At arenaflex, we are committed to the growth and development of our employees. As a Customer Development Manager, you will have access to a range of training and development programs, designed to enhance your skills and knowledge. You will also have the opportunity to work with a talented and experienced team, learning from their expertise and sharing your own. Our company culture encourages continuous learning, innovation, and improvement, providing a dynamic and stimulating work environment that will challenge and engage you. Work Environment and Company Culture arenaflex is a dynamic and inclusive organization, dedicated to creating a work environment that is engaging, supportive, and rewarding. Our company culture is built on a foundation of respect, empathy, and open communication, fostering a sense of community and belonging among our employees. We value diversity and promote equal opportunities, recognizing the importance of different perspectives and experiences in driving innovation and growth. As a Customer Development Manager, you will be part of a talented and diverse team, working together to achieve our goals and make a positive impact on our customers and the community. Compensation, Perks, and Benefits arenaflex offers a competitive salary range of $81,800 - $100,900, depending on geography, job-related knowledge, skills, and experience. You will also be eligible for a range of benefits, including medical, financial, and other benefits, dependent on the position. Our company recognizes the importance of work-life balance, providing a flexible and supportive work environment that allows you to thrive both personally and professionally. Conclusion If you are a motivated and experienced sales professional, looking for a challenging and rewarding role in a dynamic and inclusive organization, we encourage you to apply for the Customer Development Manager position at arenaflex. With your skills, experience, and passion for sales, you will be an invaluable asset to our team, driving volume, revenue, and customer relationships in the West Region. Join us on our journey to refresh the world and make a difference, and discover a career that is both fulfilling and rewarding. Apply for this job