**Experienced Customer Care Advisor – Driving Sustainable Solutions and Exceptional Customer Experiences at blithequark**

Are you passionate about delivering exceptional customer experiences while promoting sustainable solutions? Do you thrive in a dynamic and collaborative work environment? If so, we invite you to join blithequark as an Experienced Customer Care Advisor. At blithequark, we're revolutionizing the way people adopt sustainable solutions, and we're looking for talented individuals to help us achieve our mission. **About blithequark** blithequark is a technology company that's changing the game when it comes to financing and software products for sustainable solutions. From solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more, we're making it easier for homeowners to adopt these products and live a more sustainable lifestyle. With over 1 million homeowners benefiting from our technology, we're proud of the impact we're making. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018, and we're just getting started. **Our Commitment to Sustainability** At blithequark, we're not just about technology – we're about making a difference. That's why we're proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems in Africa, Asia, and South America. Our commitment to sustainability is at the heart of everything we do, and we're looking for like-minded individuals to join our team. **The Role** As an Experienced Customer Care Advisor at blithequark, you'll play a critical role in driving our sales process and building strong relationships with our customers. Your primary responsibilities will include: * Representing blithequark as a subject matter expert during customer calls * Providing exceptional customer service and support through strong verbal and written communication skills * Offering additional blithequark products to customers that may benefit from our services * Updating blithequark systems to ensure each interaction with a customer is well documented * Handling issues with diplomacy to ensure every customer is happy with their experience with blithequark * Escalating issues to management when necessary and ensuring customer concerns are explained effectively and clearly * Completing other tasks as deemed appropriate by your manager **Essential Skills, Knowledge, and Abilities** To succeed in this role, you'll need: * 3+ years of customer service and/or sales experience * Previous solar customer service or sales experience is highly desired * Excellent interpersonal, verbal, and written communication skills * Demonstrated ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely and satisfactory fashion * Ability to adapt to change and be flexible to the needs of the business and team * Proven track record of reliability and a strong work ethic * Ability to accept and apply coaching and feedback from leadership **Why Join blithequark?** At blithequark, we offer a dynamic and collaborative work environment that's perfect for professionals who thrive on challenge and opportunity. As an Experienced Customer Care Advisor, you'll enjoy: * Competitive compensation: $22/hour * Opportunities for career growth and professional development * Collaborative and supportive team environment * Recognition and rewards for outstanding performance * Flexible work arrangements to support work-life balance **Additional Information** Job duties include additional responsibilities as assigned by your supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and other skills required for the position. blithequark reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position, or assign additional job responsibilities, subject to applicable law. blithequark shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. **How to Apply** If you're an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today by mentioning the word **FRUGAL** and tagging RMmEwNjo5OGMwOjM2MDA6OjEwMw== in your application. This is a beta feature to avoid spam applicants, and we're excited to connect with talented individuals who are passionate about making a difference. Apply for this job